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Hyatt Hotels Corporation

Front Office Agent- Full-time

Hyatt Hotels Corporation, Austin, Texas, us, 78716

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When you work in Hawaii, in addition to learning about the functional aspects of running a hotel — like the proper way to make a bed or how to best handle luggage — it’s critically important to understand Hawaiian culture and the spirit of ‘ohana, or ‘family.’ When opening the first Andaz property in Hawaii, our team participated in Hawaiian culture training to help we understand what ‘ohana truly means.

How would you like to work for a 30-year iconic brand that is known worldwide for its commitment to well-being? Imagine an environment where balance, mindfulness, and care aren’t just words, but the way we live and work everyday. At Miraval Austin Resort and Spa, you’ll be surrounded by natural beauty, supported by colleagues who value empathy and respect, and encouraged to grow personally and professionally.

Here, your career development and your well-being go hand in hand. From access to our fitness center, hiking trails, and wellness programs, to opportunities for professional training and leadership growth, this is more than a job — it’s a chance to align your career with a life in balance.

If you’re seeking a place where you can feel inspired, valued, and empowered to make a difference, we invite you to explore this opportunity as our Front Office Host - Full-Time:

Qualifications Front Office Hosts are responsible for the guest registration process, the departure process as well as the communication of hotel services and promotions. Individuals in this role do assist in all aspects of the guest arrival and departure experience including but not limited to luggage assistance, luggage delivery, valet parking, and property tours. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquiries. You'll be the face of Miraval Austin as a member of our Front Office team.

A true desire to satisfy the needs of others in a fast-paced environment

Refined verbal and written communication skills

Ability to stand for long periods of time

Must have schedule flexibility, to include weekends and holidays

Previous Hospitality experience preferred but not required

Valid Driver's License due to frequently driving hotel and/or guest vehicles

Ability to lift, push, pull moderate weight up to 75 lbs

We offer excellent benefits:

iAm Days to spend a paid 8 hours experiencing Miraval, twice per year*

Up to $1000 in Wellbeing or Tuition Reimbursement for personal and professional growth*

Discounted and Complimentary Hyatt Hotel nights*

Medical, Prescription, Dental and Vision Insurance on 30th day of employment*

401K with company match*

Generous Paid Time Off program*

Paid Family Bonding Time and Adoption Assistance*

Complimentary daily colleague meals

Employee Stock Purchase Plan*

Access to resort facilities including spa services, programs, hiking trails and fitness center

*Exact benefit package is contingent on status

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status

Our family is always growing. Want to be in the know?

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