Serviclients
Service Desk Technician - Incident Mgmt & ITSM (24/7)
Serviclients, Villa Espana Colonia, Texas, United States
A technology service provider is looking for a Service Desk Technician to enhance their IT support capabilities. The role involves managing incidents, ensuring compliance with service levels, and collaborating with various tech teams to improve service. Candidates should have experience in ITSM tools, particularly ServiceNow, alongside knowledge of Active Directory and IT asset management. The position requires 1-2 years of experience and proficiency in English, providing a unique opportunity for professional growth in an international environment.
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