Flynn Panera
Flynn Panera is a franchisee of Panera Bread and part of Flynn Group, a global franchise operator with over 190+ years of experience in the restaurant industry. The company thrives on core values of care for people, play like a champion, and win as one. Flynn Panera operates a decentralized business model, and as a Catering Lead you will help to grow its catering business across the country.
About the Role As a Catering Lead, you will connect with our amazing customers, impact our growing business, and serve local communities. This role is a great opportunity to develop skills in catering and sales and to prepare for a potential career path in catering with Panera.
Essential Duties and Responsibilities
Process, prepare and deliver orders to the client.
Assist in organizing a team of employees, when needed, to execute large catering orders.
Provide excellent customer service by following up with customers after an order has been completed. Promptly respond to all customer calls and requests.
Manage existing accounts to ensure ongoing repeat catering sales.
Work closely with café teams and with the Regional Catering Sales Manager to uncover and pursue additional business.
Create a targeted game plan for increasing catering sales. This involves strategic planning, cold calling, presentation skills, and effective closing sales techniques.
Utilize Outlook Calendar and other online resources to maximize organization, game plan, and follow‑up.
Effectively communicate via email.
Education and Experience
High School degree or equivalent.
Excellent organization, customer service, and time management skills.
Enthusiasm, energy, and a positive attitude.
Ability to work well under pressure and with a diverse group of people.
Proven track record of success.
Valid driver's license and reliable transportation.
Reference checks.
Perks for Our Employees
Competitive hourly rate including tips.
Flexible work schedules.
Meal discounts.
Health benefits.
Development opportunities.
Physical Standards
Must be able to stand and exert well‑paced mobility for up to ten (10) hours in length.
Must be able to safely lift pots, pans, glassware, boxes, etc. up to 50 pounds in weight.
Must be able to read and write to facilitate communication.
Must possess finger and hand dexterity for using small tools and equipment.
Accommodation and Employment The associate is responsible for performing the essential responsibilities of this position with or without reasonable accommodation. The associate should notify Flynn Panera of any reasonable accommodation requests and may need to provide supporting medical documentation. This job description may not list all duties for this position and the associate may be required to perform other duties to meet business needs. Flynn Panera reserves the right to revise this job description at any time. This job description is not a contract for employment, and either the associate or Flynn Panera may terminate employment at any time.
EEO Statement Flynn Group is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities. If you require any accommodation or adjustments throughout the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our premier team!
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About the Role As a Catering Lead, you will connect with our amazing customers, impact our growing business, and serve local communities. This role is a great opportunity to develop skills in catering and sales and to prepare for a potential career path in catering with Panera.
Essential Duties and Responsibilities
Process, prepare and deliver orders to the client.
Assist in organizing a team of employees, when needed, to execute large catering orders.
Provide excellent customer service by following up with customers after an order has been completed. Promptly respond to all customer calls and requests.
Manage existing accounts to ensure ongoing repeat catering sales.
Work closely with café teams and with the Regional Catering Sales Manager to uncover and pursue additional business.
Create a targeted game plan for increasing catering sales. This involves strategic planning, cold calling, presentation skills, and effective closing sales techniques.
Utilize Outlook Calendar and other online resources to maximize organization, game plan, and follow‑up.
Effectively communicate via email.
Education and Experience
High School degree or equivalent.
Excellent organization, customer service, and time management skills.
Enthusiasm, energy, and a positive attitude.
Ability to work well under pressure and with a diverse group of people.
Proven track record of success.
Valid driver's license and reliable transportation.
Reference checks.
Perks for Our Employees
Competitive hourly rate including tips.
Flexible work schedules.
Meal discounts.
Health benefits.
Development opportunities.
Physical Standards
Must be able to stand and exert well‑paced mobility for up to ten (10) hours in length.
Must be able to safely lift pots, pans, glassware, boxes, etc. up to 50 pounds in weight.
Must be able to read and write to facilitate communication.
Must possess finger and hand dexterity for using small tools and equipment.
Accommodation and Employment The associate is responsible for performing the essential responsibilities of this position with or without reasonable accommodation. The associate should notify Flynn Panera of any reasonable accommodation requests and may need to provide supporting medical documentation. This job description may not list all duties for this position and the associate may be required to perform other duties to meet business needs. Flynn Panera reserves the right to revise this job description at any time. This job description is not a contract for employment, and either the associate or Flynn Panera may terminate employment at any time.
EEO Statement Flynn Group is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities. If you require any accommodation or adjustments throughout the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our premier team!
#J-18808-Ljbffr