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Woodlake Trails

Hospitality Host - Part Time

Woodlake Trails, Millsboro, Delaware, United States, 19966

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The Hospitality Host serves as the first point of contact for all visitors, vendors, contractors, residents, and prospective buyers entering the resort. This role is responsible for warmly greeting guests, directing them to their appropriate destinations, and collecting necessary information from all non-resident visitors. Additionally, the Hospitality Host distributes promotional materials to prospective guests and residents, contributing to a welcoming and informative guest experience. A strong emphasis is placed on professionalism, customer service, and maintaining a positive first impression of the resort.

Job Duties

Greets all visitors, vendors, contractors, residents, and prospective buyers, directing them to their destinations (Essential)

Obtains name, license plate number, phone number, and email address of each non-residential/guest entering the community/resort. Forwards information obtained to the sales office for follow-up within 24 hours (if applicable) (Essential)

Greets and registers late arriving RVs, if applicable. Escorts late arriving RVs to the appropriate site (Essential)

On a nightly basis, checks all buildings, turns‑off lights, and locks doors and gates as directed. Monitors the community/resort, noting any deficiencies (i.e. broken lights, missing signs, etc.). Noting occurrences/observations within the community (Essential)

Notes all unusual occurrences on the daily log sheets (Essential)

Hands‑out promotional material to prospective guests and residents

Answers the telephone courteously and records pre‑call visitor information appropriately. Prepares pre‑call sheets for the following day

Submits maintenance requests for issues such as electrical, sewer and water break problems as needed

Other duties as assigned

Requirements

High School Diploma or GED (Required)

Basic computer proficiency, including the ability to use email and the internet

Excellent written and verbal communication skills

Ability to read maps

Must have a valid driver's license

REWARDING BENEFITS At Sun Outdoors, you will be part of an industry‑leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with great pay, cool perks, and flexibility.

401(k) Plan with employer matching contribution

Employee Assistance Program

Identity Theft Insurance

Team Member Perks & Discounts program with hundreds of discounts on things like travel, merchandise, mobile phone service, and more

Discounts at Sun Outdoors locations across the nation

Paid sick leave

Various paid holidays, bereavement time and pay for jury duty

Job Reference: 134432

At Sun, we recognize that diversity fosters innovation. Apply now to join a company with an inclusive environment where you can be yourself and thrive!

ACCESSIBILITY ASSISTANCE If you are an individual with a disability and need assistance completing an online application, please contact us at (844) SUN-4343. Alternatively, an email may be sent to careers@suncommunities.com. "Applicant Accommodation" should be included in the subject line of the email.

Please note that this phone number and email address are only for those individuals who would like to request an accommodation to apply for a job.

US State Team Member Privacy Notice

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