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Edgewater Federal Solutions, Inc.

IT Asset Management Analyst

Edgewater Federal Solutions, Inc., Golden, Colorado, United States, 80401

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Overview Edgewater Federal Solutions is seeking an IT Asset Management Analyst to support the IT program at a major national laboratory.

Responsibilities

Software Asset Management

Obtain and conduct initial review of End User License Agreements (EULAs)

Creation and maintenance of software product, model and entitlement records

Assistance with internal compliance audits and mitigation

Hardware Asset Management

Creation and maintenance of hardware/consumable product, model and asset records

Assist in the reclamation of computers after replacement and employee separation

Ensure that accountability agreements are accepted by custodians

Vendor Management

Request quotes

Obtain W-8BEN from foreign vendors as required by laboratory policy

Queue Management

Monitor IT Asset Management queue and provide updates to requesters, as appropriate

Identify and fulfill “Tier 1” requests/tasks

Other project tasks and duties as assigned

Qualifications

2 years IT Asset Management experience

U.S. Citizenship is required per Contract.

Knowledge of major IT manufacturers and software publishers

Ability to effectively work in a hybrid collaborative team environment

Strong communication skills, written and verbal

Customer service experience and commitment to customer service and support

Analytical and problem-solving skills

Initiative to anticipate issues and provide insight into solutions

Strong attention to detail and organizational skills

Ability to manage projects in parallel with daily tasks

Ability to work independently and with a sense of urgency and accuracy, in a fast‑paced team environment

Intermediate experience with Microsoft Office suite of applications

Desired

Experience with ServiceNow ITSM and ITAM functionality

General technical knowledge and experience

General administrative experience

Benefits Salary: $63,025.00/Yr.

About Us Edgewater Federal Solutions is a privately held government contracting firm located in Frederick, MD. The company was founded in 2002 with the vision of being highly recognized and admired for supporting customer missions through employee empowerment, exceptional services and timely delivery. Edgewater Federal Solutions is ISO 9001, 20000-1, 270001 certified, appraised at CMMI Level 3 Maturity for Development and Services, and has been named in the Top Workplaces in the Greater Washington Area Small Companies for 2018 through 2023.

It has been and continues to be the policy of Edgewater Federal Solutions to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, and/or other statuses protected by applicable law. #LI-HH1

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