Colwen Management Inc
Housekeeping Supervisor - AC Hotel Portsmouth
Colwen Management Inc, Portsmouth, New Hampshire, United States, 00215
Requisition Number : HOUSE004324
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Posted: January 6, 2026 Full-Time
Locations Showing 1 location
AC Hotel by Marriott Downtown/Waterfront 299 Vaughn Street Portsmouth, NH 03801, USA
Description AC Hotel Portsmouth, a Colwen Hotels Property, is looking for a friendly, detail-oriented Housekeeping Supervisor to join our team! In this role you will be responsible for organizing associate shifts, training, and motivating the housekeeping team and inspecting guestrooms and public space in accordance with company and brand standards. To be successful in this role you should have a solid understanding of hotel housekeeping operations and possess strong leadership skills.
Colwen Hotels is a hospitality group built on hard work, character, and authenticity. We cultivate ideas and empower individuals to bring forward-thinking concepts to life to enrich guest experiences. Staying ahead of the curve is what has made us who we are today, and we strive to keep our ideas fresh. We currently have 40 hotels in our portfolio operating across 10 states. With our continued growth and project pipeline, we are able to provide our associates with exciting career advancement growth and opportunities.
General Responsibilities
Tour and inspect rooms daily and monitor for property cleanliness, safety and security, product quality and exceptional service throughout.
Provide support to the Executive Housekeeper and hotel leadership.
Work to continuously improve guest satisfaction scores.
Conduct self -audits to improve performance and cleanliness.
Verify number of associates to number of rooms, monitor productivity.
Assign specific responsibilities to associates.
Identify vacant rooms to be cleaned first on boards.
Check vacant ready rooms to verify actual status.
Record performance check as guests check out throughout day.
Check rooms for arriving VIP’s.
Ensure housekeeping associates have adequate supplies and carts are neatly packed and organized.
Report unserviceable rooms to General Manager/Executive Housekeeper.
Assist housekeeping associates in duties as needed.
Assist with cleaning of public spaces as needed.
Perform other duties as assigned.
Requirements
Prior related work experience, hotel experience preferred
Specific brand knowledge is a plus
Excellent interpersonal and communication skills
Strong supervisory and leadership skills
Excellent time management and organizational skills
Proficient in English language/Bilingual is a plus
Ability to learn new computer software programs and operate the property management system
Familiar with common computer software programs
Willingness to work 7-day rotational work schedule including weekends and holidays
We’ve got you covered: Benefits & Perks
Medical Insurance with Company-Funded HRA
Vision Insurance
Flexible Spending Accounts
Wide-Array of Supplemental Insurance Offerings
Paid Time Off Programs
Employee Assistance Program
401K Plan – Traditional & Roth Options with Employer Match
Hotel Discount Travel Program for Associates & Family
Exclusive Associate Discounts – Travel, Entertainment, & Retail
Training and Development Programs
Colwen Hotels is an equal opportunity employer. EEO M/F/D/V
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.
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Apply now
Posted: January 6, 2026 Full-Time
Locations Showing 1 location
AC Hotel by Marriott Downtown/Waterfront 299 Vaughn Street Portsmouth, NH 03801, USA
Description AC Hotel Portsmouth, a Colwen Hotels Property, is looking for a friendly, detail-oriented Housekeeping Supervisor to join our team! In this role you will be responsible for organizing associate shifts, training, and motivating the housekeeping team and inspecting guestrooms and public space in accordance with company and brand standards. To be successful in this role you should have a solid understanding of hotel housekeeping operations and possess strong leadership skills.
Colwen Hotels is a hospitality group built on hard work, character, and authenticity. We cultivate ideas and empower individuals to bring forward-thinking concepts to life to enrich guest experiences. Staying ahead of the curve is what has made us who we are today, and we strive to keep our ideas fresh. We currently have 40 hotels in our portfolio operating across 10 states. With our continued growth and project pipeline, we are able to provide our associates with exciting career advancement growth and opportunities.
General Responsibilities
Tour and inspect rooms daily and monitor for property cleanliness, safety and security, product quality and exceptional service throughout.
Provide support to the Executive Housekeeper and hotel leadership.
Work to continuously improve guest satisfaction scores.
Conduct self -audits to improve performance and cleanliness.
Verify number of associates to number of rooms, monitor productivity.
Assign specific responsibilities to associates.
Identify vacant rooms to be cleaned first on boards.
Check vacant ready rooms to verify actual status.
Record performance check as guests check out throughout day.
Check rooms for arriving VIP’s.
Ensure housekeeping associates have adequate supplies and carts are neatly packed and organized.
Report unserviceable rooms to General Manager/Executive Housekeeper.
Assist housekeeping associates in duties as needed.
Assist with cleaning of public spaces as needed.
Perform other duties as assigned.
Requirements
Prior related work experience, hotel experience preferred
Specific brand knowledge is a plus
Excellent interpersonal and communication skills
Strong supervisory and leadership skills
Excellent time management and organizational skills
Proficient in English language/Bilingual is a plus
Ability to learn new computer software programs and operate the property management system
Familiar with common computer software programs
Willingness to work 7-day rotational work schedule including weekends and holidays
We’ve got you covered: Benefits & Perks
Medical Insurance with Company-Funded HRA
Vision Insurance
Flexible Spending Accounts
Wide-Array of Supplemental Insurance Offerings
Paid Time Off Programs
Employee Assistance Program
401K Plan – Traditional & Roth Options with Employer Match
Hotel Discount Travel Program for Associates & Family
Exclusive Associate Discounts – Travel, Entertainment, & Retail
Training and Development Programs
Colwen Hotels is an equal opportunity employer. EEO M/F/D/V
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr