Colwen Management Inc
Host - Rooftop at the Envio
Colwen Management Inc, Portsmouth, New Hampshire, United States, 00215
AC Hotel by Marriott Downtown/Waterfront
299 Vaughn Street
Portsmouth, NH 03801, USA
Description AC Hotel Portsmouth's Rooftop at the Envoi, a Colwen Hotels Property, is seeking friendly and engaging Hosts to join our team. In this role you will be responsible for greeting and welcoming guests to the restaurant, providing accurate wait times, and escorting guests to their dining area.
General Responsibilities
Acknowledge and welcome each guest with a smile, eye contact, and a friendly greeting (use guest name whenever possible).
Provide accurate wait times and monitor waiting lists.
Manage reservations.
Escort guests to assigned dining or bar areas.
Provide menus and announce server's name.
Greet and thank guests upon their departure.
Coordinate with wait staff about available seating options.
Maintain a clean reception area.
Cater to guests who require extra attention.
Answer incoming calls and address guest queries.
Assist Servers as needed.
Assist with other restaurant tasks such as cleaning the dining area and preparing silverware and condiments.
Perform other related duties as assigned. You may be required to perform a variety of duties in multiple departments during a shift.
Requirements
Excellent interpersonal and customer service skills, ability to solve problems
Ability to operate point-of-sale system
Ability to work quickly and efficiently
Organizational and time management skills
Ability to work with a teamAbility to maintain personal hygiene
Previous experience as a host or server preferred
Ability to work 7-day rotational schedule, including nights, weekends and holidays
We’ve got you covered: Benefits & Perks
Medical Insurance with Company-Funded HRA
Vision Insurance
Flexible Spending Accounts
Wide-Array of Supplemental Insurance Offerings
Paid Time Off Programs
Employee Assistance Program
401K Plan – Traditional & Roth Options with Employer Match
Hotel Discount Travel Program for Associates & Family
Exclusive Associate Discounts – Travel, Entertainment, & Retail
Training and Development Programs
Colwen Hotels is an equal opportunity employer. EEO M/F/D/V
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Description AC Hotel Portsmouth's Rooftop at the Envoi, a Colwen Hotels Property, is seeking friendly and engaging Hosts to join our team. In this role you will be responsible for greeting and welcoming guests to the restaurant, providing accurate wait times, and escorting guests to their dining area.
General Responsibilities
Acknowledge and welcome each guest with a smile, eye contact, and a friendly greeting (use guest name whenever possible).
Provide accurate wait times and monitor waiting lists.
Manage reservations.
Escort guests to assigned dining or bar areas.
Provide menus and announce server's name.
Greet and thank guests upon their departure.
Coordinate with wait staff about available seating options.
Maintain a clean reception area.
Cater to guests who require extra attention.
Answer incoming calls and address guest queries.
Assist Servers as needed.
Assist with other restaurant tasks such as cleaning the dining area and preparing silverware and condiments.
Perform other related duties as assigned. You may be required to perform a variety of duties in multiple departments during a shift.
Requirements
Excellent interpersonal and customer service skills, ability to solve problems
Ability to operate point-of-sale system
Ability to work quickly and efficiently
Organizational and time management skills
Ability to work with a teamAbility to maintain personal hygiene
Previous experience as a host or server preferred
Ability to work 7-day rotational schedule, including nights, weekends and holidays
We’ve got you covered: Benefits & Perks
Medical Insurance with Company-Funded HRA
Vision Insurance
Flexible Spending Accounts
Wide-Array of Supplemental Insurance Offerings
Paid Time Off Programs
Employee Assistance Program
401K Plan – Traditional & Roth Options with Employer Match
Hotel Discount Travel Program for Associates & Family
Exclusive Associate Discounts – Travel, Entertainment, & Retail
Training and Development Programs
Colwen Hotels is an equal opportunity employer. EEO M/F/D/V
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr