Wagner Equipment Co. in
Rental Field Service Dispatcher- Wagner Rents
Wagner Equipment Co. in, Commerce City, Colorado, United States, 80022
Rental Field Service Dispatcher - Wagner Rents
Job Category:
Service
Requisition Number:
FIELD005090
Posted : January 6, 2026 Full-Time
Location 5455 Holly Street Commerce City, CO 80022, USA
Description Would you like to be part of a focused, dedicated team? Do you want to work and grow with other motivated, ambitious people?
Wagner Equipment Co. offers challenging career opportunities, extensive training and employee development along with an opportunity to grow your career and thrive under Wagner's reputation for excellence. We offer excellent benefits and supply you with the tools you need to maximize your potential and grow within Wagner.
Benefits
Paid Time Off (PTO) Plan - Up to
96 hours
of PTO in your first year + 8 company paid holidays
Medical, dental, and vision insurance
Life and AD&D Insurance
Retirement Plans -
401K
and
Roth 401K , eligible employees can receive a company contribution up to
7%
Tuition Reimbursement
Employee Assistance Program (EAP)
CEFCU - Citizens Equity First Credit Union - Employees have access to services including payroll deductions, savings, accounts, loans, VISA card, and more.
Additional Benefits include: Unum Supplemental life Insurance, Aflac Critical Illness + Accidental Insurance, ID WatchDog, and discounted employee phone plans.
Pay Rate: $70,588.37 - $88,238.84 Annually (Pay is dependent on education and experience). Location: 5455 Holly St, Commerce City, CO
Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Maintains written record of communication to insure the customers are aware of scope of work to be performed
Preorders parts and tooling as necessary
Reviews problem work orders
Invoicing & Closing work orders
Initiates work order opening and assigns estimates value
Updates work orders as the scope of the job changes
Follows up with technicians on status of the assigned work order
Provides communication to customer on schedules, warranty, etc.
Provides communication to other cost centers for the purpose of scheduling component repairs and machine scheduling
Communicates the new estimate to the customer via fax or e mail when the scope of work changes
Prior to rework being completed, communicates with service manager the nature of the rework required
Handles all incoming customer calls and inquiries pertaining to field service work
Provides input to the Field Service Manager for truck and tool purchases
Assists in identification and development of new market opportunities as they relate to Wagner Equipment Co.
Serves as secondary contact for resident field servicemen
Serves as initial contact for customers requiring field service repairs
Adds segments to jobs as scope of job changes and changes job estimates at that time
Establishes internal priority system for field manager to pick up workflow
Communicates to the service clerk, information on problem jobs for resolution prior to invoicing (via the computer system or phone mail as a flagging system)
Other duties as assigned by manager
Required Education and Experience
High School Diploma or GED
3+ years in a position requiring strong communication skills
3+ years administrative/clerical experience
3+ years customer service experience
Some industry knowledge preferred
Supervisory Responsibilities
Assigns work orders to technicians as appropriate
Provides input to the field service manager on employee performance and provides recommendations on employee appraisal and training needs
Reports to the field manager any rework or non-productive activity on the part of technicians that occurs in the field operation
Physical Demands & Competencies
Standing, walking, talking, sitting, use of hands & hearing
Data Entry, telephone, reading/writing, reasoning, organizational, communication & math skills
Safety & Product Knowledge
Sedentary work that primarily involves sitting/standing but may require occasionally lifting and/or moving up to 25 pounds
Basic knowledge of Microsoft Word, Excel, and Outlook
Intermediate knowledge of DBS
Work Environment
Noise: Quiet
Ability to work in a fast-paced environment
Indoors
Other Duties Job Offers are contingent upon all required pre-employment screenings which may include but are not limited to background checks, drug/alcohol testing, fit for duty testing, and any other job-related tests/screenings.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently.
Wagner Equipment Co. is an EEO/AA/Veterans/Disabled employer.
Behaviors
Leader: Inspires teammates to follow them
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Dedicated: Devoted to a task or purpose with loyalty or integrity
Self-Starter: Inspired to perform without outside help
Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Service
Requisition Number:
FIELD005090
Posted : January 6, 2026 Full-Time
Location 5455 Holly Street Commerce City, CO 80022, USA
Description Would you like to be part of a focused, dedicated team? Do you want to work and grow with other motivated, ambitious people?
Wagner Equipment Co. offers challenging career opportunities, extensive training and employee development along with an opportunity to grow your career and thrive under Wagner's reputation for excellence. We offer excellent benefits and supply you with the tools you need to maximize your potential and grow within Wagner.
Benefits
Paid Time Off (PTO) Plan - Up to
96 hours
of PTO in your first year + 8 company paid holidays
Medical, dental, and vision insurance
Life and AD&D Insurance
Retirement Plans -
401K
and
Roth 401K , eligible employees can receive a company contribution up to
7%
Tuition Reimbursement
Employee Assistance Program (EAP)
CEFCU - Citizens Equity First Credit Union - Employees have access to services including payroll deductions, savings, accounts, loans, VISA card, and more.
Additional Benefits include: Unum Supplemental life Insurance, Aflac Critical Illness + Accidental Insurance, ID WatchDog, and discounted employee phone plans.
Pay Rate: $70,588.37 - $88,238.84 Annually (Pay is dependent on education and experience). Location: 5455 Holly St, Commerce City, CO
Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Maintains written record of communication to insure the customers are aware of scope of work to be performed
Preorders parts and tooling as necessary
Reviews problem work orders
Invoicing & Closing work orders
Initiates work order opening and assigns estimates value
Updates work orders as the scope of the job changes
Follows up with technicians on status of the assigned work order
Provides communication to customer on schedules, warranty, etc.
Provides communication to other cost centers for the purpose of scheduling component repairs and machine scheduling
Communicates the new estimate to the customer via fax or e mail when the scope of work changes
Prior to rework being completed, communicates with service manager the nature of the rework required
Handles all incoming customer calls and inquiries pertaining to field service work
Provides input to the Field Service Manager for truck and tool purchases
Assists in identification and development of new market opportunities as they relate to Wagner Equipment Co.
Serves as secondary contact for resident field servicemen
Serves as initial contact for customers requiring field service repairs
Adds segments to jobs as scope of job changes and changes job estimates at that time
Establishes internal priority system for field manager to pick up workflow
Communicates to the service clerk, information on problem jobs for resolution prior to invoicing (via the computer system or phone mail as a flagging system)
Other duties as assigned by manager
Required Education and Experience
High School Diploma or GED
3+ years in a position requiring strong communication skills
3+ years administrative/clerical experience
3+ years customer service experience
Some industry knowledge preferred
Supervisory Responsibilities
Assigns work orders to technicians as appropriate
Provides input to the field service manager on employee performance and provides recommendations on employee appraisal and training needs
Reports to the field manager any rework or non-productive activity on the part of technicians that occurs in the field operation
Physical Demands & Competencies
Standing, walking, talking, sitting, use of hands & hearing
Data Entry, telephone, reading/writing, reasoning, organizational, communication & math skills
Safety & Product Knowledge
Sedentary work that primarily involves sitting/standing but may require occasionally lifting and/or moving up to 25 pounds
Basic knowledge of Microsoft Word, Excel, and Outlook
Intermediate knowledge of DBS
Work Environment
Noise: Quiet
Ability to work in a fast-paced environment
Indoors
Other Duties Job Offers are contingent upon all required pre-employment screenings which may include but are not limited to background checks, drug/alcohol testing, fit for duty testing, and any other job-related tests/screenings.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently.
Wagner Equipment Co. is an EEO/AA/Veterans/Disabled employer.
Behaviors
Leader: Inspires teammates to follow them
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Dedicated: Devoted to a task or purpose with loyalty or integrity
Self-Starter: Inspired to perform without outside help
Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr