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Convergys

Quality Analyst

Convergys, Omaha, Nebraska, us, 68197

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Quality Analyst page is loaded## Quality Analystlocations:

USA Omaha 222 South 15th Street, Suite 402Stime type:

Full timeposted on:

Posted Yesterdaytime left to apply:

End Date: January 14, 2026 (4 days left to apply)job requisition id:

R1693948Job Title:Quality AnalystJob DescriptionWe're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.

The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.

The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.

Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

Join us and be part of this journey towards greater opportunities and brighter futures.**This is DAY 1 Onsite position working out of Omaha, NE****Job Summary**We are looking for a skilled QA Tester with strong expertise in Automation and Regression Testing to ensure the quality, stability, and performance of enterprise-level applications. The ideal candidate will design and maintain automated test frameworks, execute comprehensive regression test suites, and work closely with development and product teams in an Agile environment to deliver high-quality software.**Key Responsibilities****Test Planning & Execution*** Analyze business and technical requirements to create detailed test plans, test cases, and test scenarios* Execute functional, regression, smoke, and integration tests* Identify, log, and track defects using tools such as JIRA or Azure DevOps* Perform end-to-end testing across multiple environments**Automation Testing*** Design, develop, and maintain automated test scripts using tools such as:

+ Selenium WebDriver

+ Cypress or Playwright

+ TestNG or JUnit* Build reusable and scalable automation frameworks and utilities* Integrate automated tests into CI/CD pipelines (e.g., Jenkins, GitHub Actions, GitLab CI)* Ensure high test coverage while reducing manual testing efforts**Regression Testing*** Develop and maintain comprehensive regression test suites* Execute regression testing for:

+ New feature releases

+ Bug fixes

+ Production deployments* Analyze regression results and ensure defect fixes do not impact existing functionality**Required Skills & Qualifications*** Strong experience in both Manual and Automation Testing* Hands-on experience with Regression Testing* Proficiency in Java, Python, or JavaScript for test automationSolid understanding of SDLC, STLC, and Agile methodologies**This position requires a complete onsite presence; remote or hybrid work arrangements are not available. Candidates must have the authorization to work in the United States.**At Concentrix, we provide customer experience solutions that may involve handling sensitive data.

As part of our hiring process, all candidates must undergo a background check in accordance with applicable law, which will include identity verification and employment eligibility.The base salary for this position is $85,000 – $101,358 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.**The deadline to apply for this position is: 01/14/2026**Location:USA Omaha 222 South 15th Street, Suite 402SLanguage Requirements:Time Type:Full timePhysical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.

**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the**Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.For more information regarding your EEO rights as an applicant, please visit the following websites:••To request a reasonable accommodation please click .If you wish to review the Affirmative Action Plan, please click .# **Mission:**### Hi, we're Concentrix. We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.# **Company Overview:**### We power the brands of the future. Some call us a global technology and services leader.

But we’re so much more.

Human-centered, tech-powered, intelligence fuelled. Every day we’re busy helping over 2000 of the world's best brands solve their toughest business challenges.

Whether it’s…… designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue.

We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale.

We’re the strategic thinkers who designbrand-defining experiences. The technologists & engineers who buildsmarter solutions. And the operational experts who run it all and make it work seamlessly.

By integrating strategy & design with data & analytics, enterprise technology,

and digital operations. You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future.

Experience the power of Concentrix.Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer. #J-18808-Ljbffr