Transdev
Dispatch Supervisor
At Transdev, we have built a strong culture of safety, professionalism, and commitment to Diversity, Equity, and Inclusion (DEI). We expect all team members to champion our Company standards of conduct while fostering an inclusive and collaborative work environment.
The Dispatch Supervisor is responsible for leading a team of Dispatchers and overseeing daily service performance, ensuring the seamless execution of missions requested by our client. This role focuses on team leadership, operational efficiency, and delivering high-quality results.
As a Dispatch Supervisor, you will not only help drive operational excellence but also contribute to meaningful advancements in transportation that impact our community.
Compensation and Benefits Non-CBA Position:
Competitive compensation package of minimum $33.00 ($68,640) – Maximum $37.79 ($78,603)
Benefits include:
Vacation: minimum of two (2) weeks
Sick days: 5 days
Holidays: 12 days
Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.
Benefits may vary depending on location policy. The above represents the standard Corporate Policy.
Key Responsibilities
Develop and execute daily operations plans, aligning with client specifications and priorities.
Provide leadership and oversight for on-site workforce to ensure daily operational goals are met.
Strategically plan and forecast workforce needs to align with client demands and operational goals.
Manage timecard approvals to ensure accuracy and compliance with payroll policies.
Administer corrective actions as needed, ensuring fairness and adherence to company policies.
Maintain a high level of confidentiality in handling sensitive operational and personnel matters.
Lead team briefings and focused discussions, keeping employees informed of updates and expectations.
Support the leadership team with managing daily tasks, including mission assignments, meetings, and stakeholder communication.
Translate client and Transdev KPIs, metrics, and deliverables into actionable daily performance goals.
Drive continuous improvement initiatives.
Ensure operational efficiency through policy implementation, problem resolution, and workforce management.
Maintain a strong focus on data-driven decision-making to improve processes and service delivery.
Other duties as required.
Qualifications
High school diploma or equivalent
Prior supervisory experience preferred.
Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.
Physical Requirements
Must be able to work shifts or flexible work schedules as needed.
The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen.
Work environment will be a combination of both indoors and outdoors.
Transdev maintains a drug-free workplace. Applicants must:
Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).
Successfully pass a pre-employment drug screen.
Background and EEO Statement Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.
Drug-free workplace.
About Transdev Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at http://www.TransdevNA.com or watch an overview video.
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The Dispatch Supervisor is responsible for leading a team of Dispatchers and overseeing daily service performance, ensuring the seamless execution of missions requested by our client. This role focuses on team leadership, operational efficiency, and delivering high-quality results.
As a Dispatch Supervisor, you will not only help drive operational excellence but also contribute to meaningful advancements in transportation that impact our community.
Compensation and Benefits Non-CBA Position:
Competitive compensation package of minimum $33.00 ($68,640) – Maximum $37.79 ($78,603)
Benefits include:
Vacation: minimum of two (2) weeks
Sick days: 5 days
Holidays: 12 days
Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.
Benefits may vary depending on location policy. The above represents the standard Corporate Policy.
Key Responsibilities
Develop and execute daily operations plans, aligning with client specifications and priorities.
Provide leadership and oversight for on-site workforce to ensure daily operational goals are met.
Strategically plan and forecast workforce needs to align with client demands and operational goals.
Manage timecard approvals to ensure accuracy and compliance with payroll policies.
Administer corrective actions as needed, ensuring fairness and adherence to company policies.
Maintain a high level of confidentiality in handling sensitive operational and personnel matters.
Lead team briefings and focused discussions, keeping employees informed of updates and expectations.
Support the leadership team with managing daily tasks, including mission assignments, meetings, and stakeholder communication.
Translate client and Transdev KPIs, metrics, and deliverables into actionable daily performance goals.
Drive continuous improvement initiatives.
Ensure operational efficiency through policy implementation, problem resolution, and workforce management.
Maintain a strong focus on data-driven decision-making to improve processes and service delivery.
Other duties as required.
Qualifications
High school diploma or equivalent
Prior supervisory experience preferred.
Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.
Physical Requirements
Must be able to work shifts or flexible work schedules as needed.
The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen.
Work environment will be a combination of both indoors and outdoors.
Transdev maintains a drug-free workplace. Applicants must:
Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).
Successfully pass a pre-employment drug screen.
Background and EEO Statement Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.
Drug-free workplace.
About Transdev Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at http://www.TransdevNA.com or watch an overview video.
#J-18808-Ljbffr