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King O'Rourke Auto Group

Mobile Service Dispatcher

King O'Rourke Auto Group, Smithtown, New York, United States

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King O’Rourke Cadillac, Buick, GMC

located on Rte. 347 Smithtown, NY is seeking to hire a

Mobile Service Dispatcher

for our

NEW Mobile Service+ Department . You will be able to help pioneer this new department in a very successful facility with brand-new Mobile Service & Roadside Vehicles including Towing Dispatch. King O’Rourke has 2 flat-bed tow trucks with 4-5 endorsed tow truck drivers. $1 million investment being made.

GM Experience preferred.

Full-time position available in our Award-Winning Service Department.

This is a rare opening to work at Long Island’s Largest Cadillac, Buick, GMC Dealership.

We have a high-volume family-owned shop with over 40 years in the business & offer the

BEST PAY PLAN ON LONG ISLAND !

WE BELIEVE OUR EMPLOYEES ARE OUR GREATEST ASSET - As such, we treat all employees with respect and appreciation for their contributions to the company. We believe not only in providing ongoing training but also rewarding outstanding effort and results through bonus and commission programs.

Responsibilities

Communicate and dispatch to Mobile Service Technicians and/or Tow Truck Technicians

Assure complete utilization of the Mobile Service, Roadside & Tow Truck vehicles

Prioritize job assignments to maximize efficiency

Communicating with Customers & obtaining vehicle information

Clearly document all vehicle concerns

Determine and recommend maintenance based on age, mileage and history of vehicle

Monitor the progress of each vehicle throughout the day

Update customers on status of vehicle

Verify that the final invoice reconciles with the work performed on the repair order

Communicate all completed work and any charges to customers

Requirements

Previous dealership experience

Knowledge of automobiles

Exceptional customer satisfaction

Motivating and energetic personality

Be organized and the ability to multi-task

Computer skills

Ability to learn new technology and repair and service procedures and specifications

Ability to work in a fast-paced environment

Positive, friendly attitude

Reynolds & Reynolds/Ignite experience preferred, but not mandatory

Benefits

Top Pay Offered

Full medical benefits including dental

Aggressive incentive plan

401k plan with matched dollars

Paid time-off, paid holidays, paid vacation

Monthly, quarterly, year-end bonuses available

Company discounts & more!

We’ve been taking all necessary steps to invest back into our employees and dealership so that we are completely prepared for Mobile Service, ICE & EV leadership. We plan to continue to grow the capabilities of our facility and our team and adapt to the ever-changing landscape of the automotive industry. King O’Rourke will always stay on the cutting edge of automotive innovations, and the absolute best in service for our customers.

We offer you a professional working environment with continuous training and performance excellence as a team member for one of the most successful auto groups on Long Island.

View our Careers Page here to see what it's like to work at King O'Rourke Auto Group!

Pay: $80,000+ per year

For further information on this rare opportunity, please call (GM) Jim Pflumm @ (631) 724-4700 ext. 121 or to apply online please attach your resume below.

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