Logo
Global Quest

Senior Application Support Engineer

Global Quest, Buffalo, New York, United States, 14266

Save Job

Work Arrangement:

Hybrid (Onsite + Remote) Location:

Buffalo, NY Duration:

12-month contract (40 hrs/week;

2,088 total hours ) Work Authorization:

U.S. Citizens or Green Card holders only Engagement Type:

W-2 only

Overview This role supports the

Commercial Equipment Finance Technology division and serves as the

senior technical owner

of application operations, integrations, infrastructure, and production support across multiple core platforms.

While this role includes coding, it is

not a traditional software engineering position . The successful candidate will act as a

hybrid Systems Administrator / Application Engineer , owning the

full lifecycle of application delivery and operational stability

— from design and development through testing, deployment, and ongoing production support.

This role requires deep technical ownership across

applications, servers, user support, and CI/CD pipelines , making it more senior and broader in scope than standard application engineering roles.

Key Responsibilities End-to-End Application & Systems Ownership

Serve as the senior technical owner for assigned platforms and integrations.

Administer and manage

applications, servers, user environments, and supporting infrastructure .

Own changes through the

entire CI/CD pipeline

— development, testing, validation, release, and production support.

Perform hands-on

programming, scripting, and testing

as required per initiative.

Systems Administration & Infrastructure

Administer and support:

Active Directory

Execute system patching, maintenance, upgrades, and compliance activities.

Integration & Data Operations

Build and support integrations using

SQL , scripting, and file-based data pipelines.

Maintain data feeds, batch jobs, extracts, and automated processes.

Act as escalation point for

production issues and user support .

Perform daily triage of jobs, failures, data issues, and application incidents.

Lead after-hours deployments, emergency fixes, and scheduled releases.

Participate in

on-call rotation

and after-hours implementation windows.

Delivery & Agile Execution

Operate within Agile sprints using

JIRA and Confluence .

Drive delivery timelines, risk mitigation, and technical documentation.

Use

GitLab, Artifactory, and Ansible

to manage builds and releases.

Required Qualifications

Associate degree +

5+ years experience

in application development / systems analysis

SQL

Active Directory

Experience managing

full SDLC & production operations

Proven ability to manage

complex technical environments

Strong communication and leadership skills

Preferred Qualifications

Experience in

financial services

or regulated environments

Deep background in

application integrations and production systems

Prior leadership in

hybrid systems / application roles

#J-18808-Ljbffr