William Blair
A leading financial services firm in New York City is seeking a Technology Support Analyst to deliver high-quality technical support for desktop hardware and software. The successful candidate will have 2 to 5 years of experience in technical support, preferably within the financial services industry. Responsibilities include troubleshooting user issues, performing hardware and software maintenance, and ensuring compliance with IT security protocols. The role offers a competitive salary ranging from $70,000 to $100,000 USD along with a discretionary annual bonus and various benefits.
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