Jefferson County
**JOB DESCRIPTION SUMMARY:** Each day, we strive to turn this vision into reality, and we are looking for motivated individuals to join our team and help in this work. The **Motor Vehicle Supervisor** is responsible for overseeing the operational side of the designated Motor Vehicle Office. This role will optimize the operations of auto-title technicians, training, and management in the Department of Motor Vehicles in Jefferson County. This position involves mentoring staff in different areas of operation to ensure exceptional customer service and provide support for any complicated question or escalated conversations while conducting a variety of detailed motor vehicle paperwork and public contact work in support of the Motor Vehicle Division of the Clerk and Recorder's Office. **COMPENSATION:** Compensation will be determined based on education, experience and skills.**BENEFITS:** Jefferson County offers a generous benefits package that supports your personal and professional life. Benefits include medical, dental, and vision insurance; paid time off and holidays, including **a starting bank of 40 hours of PTO for new hires**; retirement matching; wellness programs; tuition reimbursement; flexible schedules; remote work options; and more. For more information, click
for our Total Rewards summary.
**ESSENTIAL DUTIES:** Assist customers at the counter and on the phones with questions. Resolve conflicts and diffuse scenarios involving difficult customers or employees. Determine appropriate course of action. Ability to navigate the statewide DRIVES system. Remain current on all legislation and statutory changes.Responsible for efficient planning, organization, and successful operation of the office. Prioritize and delegate daily tasks. Determine legality of motor vehicle transactions and ensure compliance with Colorado statutes.Other duties and responsibilities as assigned. **QUALIFICATIONS:** Research shows that women and other underrepresented and historically marginalized groups tend to apply only when they check every box in the posting. If you are reading this and hesitating to click “apply” for that reason, we encourage you to go for it! A true passion and excitement for making an impact is just as important as work experience. Minimum Qualifications:
3 years of work experience in auto titling and registration. **Experience:****Education:**\*Note: An equivalent combination of education and experience is acceptable. Preferred knowledge, skills and abilitiesDRIVES software experience Strong leadership and mentoring skills Excellent organization skills to ensure accuracy and deadlines are met Superior interpersonal,written, and verbal communication skills Strong customer service skills and experience with high volume customer contact Ability to problem solve by utilizing resources/researching to find solutions that are best for the customerAbility to handle stressful conditions in person and over the phone. Ability work independently and as a part of a team Ability to understand and interpret statutes related to motor vehicle policy and explain complex rules and regulations to customers who may be unfamiliar with or challenge the statute driven requirements for fees Advanced experience with Microsoft Office/Microsoft 365/SharePoint Offer of employment is contingent upon successful completion of criminal history, motor vehicle report, education verification, and/or references.
with your application are encouraged but will not substitute for the information requested on the application. Applications are reviewed for minimum qualifications listed in the qualifications section of the job bulletin, and applicants are contacted directly by the hiring team if selected. To view the status of your application, please log into your ### Employee Total Rewards and BenefitsA wide variety of great benefit opportunities helps you maintain a healthy lifestyle in balance with a generous leave & holiday schedule.You will receive communication from us through Email or Phone. Be sure to add jefferson@myworkday.com to your contacts so you don't miss anything! You may be asked to log into your Jeffco Workday Candidate Home Account to complete tasks such as pick an interview time, complete a background consent form, and/or acknowledge a letter outlining the details of employment.Once you have created a Candidate profile, you'll be able to set up job interest alerts! This means you would be the first to know when we post a position that matches your desired role!Research shows that women and other underrepresented and historically marginalized groups tend to apply only when they check every box in the posting. If you are reading this and hesitating to click “apply” for that reason, we encourage you to go for it! A true passion and excitement for making an impact is just as important as work experience. #J-18808-Ljbffr
for our Total Rewards summary.
**ESSENTIAL DUTIES:** Assist customers at the counter and on the phones with questions. Resolve conflicts and diffuse scenarios involving difficult customers or employees. Determine appropriate course of action. Ability to navigate the statewide DRIVES system. Remain current on all legislation and statutory changes.Responsible for efficient planning, organization, and successful operation of the office. Prioritize and delegate daily tasks. Determine legality of motor vehicle transactions and ensure compliance with Colorado statutes.Other duties and responsibilities as assigned. **QUALIFICATIONS:** Research shows that women and other underrepresented and historically marginalized groups tend to apply only when they check every box in the posting. If you are reading this and hesitating to click “apply” for that reason, we encourage you to go for it! A true passion and excitement for making an impact is just as important as work experience. Minimum Qualifications:
3 years of work experience in auto titling and registration. **Experience:****Education:**\*Note: An equivalent combination of education and experience is acceptable. Preferred knowledge, skills and abilitiesDRIVES software experience Strong leadership and mentoring skills Excellent organization skills to ensure accuracy and deadlines are met Superior interpersonal,written, and verbal communication skills Strong customer service skills and experience with high volume customer contact Ability to problem solve by utilizing resources/researching to find solutions that are best for the customerAbility to handle stressful conditions in person and over the phone. Ability work independently and as a part of a team Ability to understand and interpret statutes related to motor vehicle policy and explain complex rules and regulations to customers who may be unfamiliar with or challenge the statute driven requirements for fees Advanced experience with Microsoft Office/Microsoft 365/SharePoint Offer of employment is contingent upon successful completion of criminal history, motor vehicle report, education verification, and/or references.
with your application are encouraged but will not substitute for the information requested on the application. Applications are reviewed for minimum qualifications listed in the qualifications section of the job bulletin, and applicants are contacted directly by the hiring team if selected. To view the status of your application, please log into your ### Employee Total Rewards and BenefitsA wide variety of great benefit opportunities helps you maintain a healthy lifestyle in balance with a generous leave & holiday schedule.You will receive communication from us through Email or Phone. Be sure to add jefferson@myworkday.com to your contacts so you don't miss anything! You may be asked to log into your Jeffco Workday Candidate Home Account to complete tasks such as pick an interview time, complete a background consent form, and/or acknowledge a letter outlining the details of employment.Once you have created a Candidate profile, you'll be able to set up job interest alerts! This means you would be the first to know when we post a position that matches your desired role!Research shows that women and other underrepresented and historically marginalized groups tend to apply only when they check every box in the posting. If you are reading this and hesitating to click “apply” for that reason, we encourage you to go for it! A true passion and excitement for making an impact is just as important as work experience. #J-18808-Ljbffr