Client-Facing Service Delivery Technician II

A technology services firm in Aurora seeks a Service Delivery Technician to provide direct support to clients. Responsibilities include answering calls, managing tickets, and troubleshooting incidents related to IT services. The ideal candidate will have strong customer service skills, knowledge of technical environments, and the ability to handle multiple tasks in a fast-paced setting. A high school diploma is required, with additional technical experience preferred. This role includes on-call responsibilities and a commitment to customer service. #J-18808-Ljbffr