Client-Facing IT Service Delivery Technician

A leading data center provider in Aurora, IL seeks a Service Delivery Technician III to support clients through technical troubleshooting and excellent customer service. The role involves monitoring and resolving client issues, performing Level 1 responses on server incidents, and maintaining infrastructure systems. Ideal candidates have 5-7 years of customer service experience in technology, strong communication skills, and the ability to manage multiple tasks in a fast-paced environment. Join us for a dynamic work experience that values adaptability and performance. #J-18808-Ljbffr