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InfraServices LLC

Equipment Rental Manager

InfraServices LLC, Raleigh, North Carolina, United States

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Overview Advance your career with us and be part of a mission-driven team delivering critical telecommunications and recovery solutions.

At InfraServices, we’re more than a services provider — we’re innovators, problem-solvers, and collaborators. Our culture is built on a foundation of safety first, guided by a customer-focused philosophy, and defined by excellence and integrity. Here, every voice is heard, fresh ideas are celebrated, and exceptional talent is valued. We’re committed to building an employee experience rooted in trust, respect, continuous learning, and growth opportunities. Whether you’re building cutting-edge infrastructure, supporting field operations, or driving business development, you’ll play a vital role in upholding our core values and delivering on our business objectives.

Job Summary

The Equipment Rental Manager is responsible for building and growing the rental business by developing strategic plans, identifying market opportunities, and securing new clients. Additionally, this role supports the Director of Operations in building the business in a professional, structured, and sustainable manner, ensuring alignment with the Company's long-term goals and operational standards.

Essential Duties and Responsibilities

Proactively identify, develop, and maintain client relationships to drive business growth and rental opportunities

Ensure that all rented equipment meets project specifications and is delivered on time to the required location

Work closely with clients to manage contracts, pricing, availability, and terms of service

Maintain accurate inventory records, rental agreements, service and communication logs, and return schedules for all rental assets

Work with operations and project teams to forecast equipment needs and ensure alignment with deployment timelines

Establish and enforce policies and procedures to ensure safe and compliant equipment use

Assist in developing contingency plans for equipment failure or delays

Track and analyze rental costs, utilization rates, and return on investment metrics to guide decision-making and improve performance

Prepare detailed reports on rental activity, costs, utilization, and contract performance

Support post-operation audits and reviews related to equipment usage

Monitor market trends and competitor offerings to inform pricing strategies and service differentiation

Other duties as assigned

Qualifications To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required.

Education

High school diploma, general education degree (G.E.D.), or equivalent trade school education

Experience

Prior experience in equipment rental coordination, logistics, procurement, or vendor management

Strong experience in building a customer loyalty program

Experience in construction, logistics, emergency response, or related fields preferred

Familiarity with OSHA, DOT, and relevant safety and compliance regulations

Knowledge of heavy equipment, mobile infrastructure, power systems, and temporary site services

Experience coordinating high-volume equipment logistics in fast-paced environments

Ability to analyze rental contracts and service agreements, and negotiate service terms

Technical Skills

Computer and Microsoft Office proficiency

Experience using asset tracking, logistics, or rental management software

Soft Skills

Strong organizational and project management skills with the ability to manage multiple priorities in a fast-paced and dynamic environment

Self-motivated and results oriented

Excellent communication and interpersonal skills

Ability to work independently and cross functionally with internal teams

Detail-oriented with strong analytical and problem-solving skills

Ability to work under pressure and adjust to changing project needs

Skilled in vendor negotiation and relationship management

Physical Requirements

Must be able to pass pre-employment screening that includes background and drug testing

Must have a valid driver’s license and a driving record that meets Company requirements

Ability to stand, walk, or bend during field site visits

Ability to lift and carry up to 50 lbs.

Ability to operate heavy equipment as required

Ability to withstand various environmental conditions, such as heat, cold, or humidity, depending on the location

Ability to wear PPE for extended periods of time, as required

Ability to work long and unpredictable hours

Ability to travel up to 50% of the time, including short notice travel. Travel includes local site travel or national travel depending on business needs.

Employee Benefits At InfraServices, taking care of our people is a top priority. That’s why we’ve built a strong benefits program designed to support you and your family, giving you the security you deserve. We know benefits are an essential part of your overall compensation, and we’re committed to offering a competitive package that reflects the value you bring. Below is a quick look at what we offer.

Medical, Dental, & Vision Benefits:

We\'ve got your health covered.

Short- & Long-Term Disability Benefits:

Protection when you need it most.

Company Paid Basic Life Insurance:

Additional voluntary benefits are available.

Voluntary Accident, Voluntary Critical Illness, and Voluntary Hospital Indemnity Plans:

Added security for you and your loved ones.

Flexible Spending Accounts:

Manage your finances with flexibility.

Employee Assistance Program (EAP):

Support when life throws challenges your way.

401(K) with Company match:

Building your financial future with us.

Paid Time Off, Paid Sick Time, & Company Holidays:

Achieving that work-life balance.

Paid Parental Leave:

Supporting your family is our priority.

Employee Referral Program:

Share the opportunities and reap the rewards.

Company Discount Program:

Enjoy savings on everyday expenses.

Legal Assistance:

Affordable legal support for employees.

Disclaimer:

All job requirements are subject to possible revision to reflect changes in the position requirements. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.

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