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Herc Rentals

Business Operations Manager, Fuel Programs

Herc Rentals, Florida, New York, United States

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Business Operations Manager, Fuel Programs Founded in 1965, Herc Rentals is one of the leading equipment rental suppliers in North America with 2024 pro forma total revenues reaching approximately $5.1 billion. Herc Rentals’ parent company, known as Herc Holdings Inc., listed on the New York Stock Exchange on July 1, 2016, under the symbol “HRI.” Herc Rentals serves customers through approximately 612 locations and has about 9,900 employees in North America as of September 30, 2025.

Job Purpose We are seeking a highly skilled and motivated Business Operations Manager to oversee our fuel programs and chargeback processes. The ideal candidate will have a strong background in project management, with specific experience in fuel management, logistics, and financial chargeback systems. This role requires excellent organizational, analytical, and communication skills to ensure optimized fuel inventory management to drive refueling revenue. The Business Operations Manager – Fuel Programs will report to the Senior Ancillary Revenue Manager.

What you will do...

Fuel Initiative Management: Lead and manage projects related to fuel process improvements, revenue generation and/or cost saving to ensure timely and successful completion

Operational Excellence: Assist in driving new fuel process tools including new fuel management tools across the organization Chargeback Processes: Develop, implement, maintain chargeback procedures to ensure accurate and timely billing of all fuel types to customers

Fuel Performance Tracking: Oversee the tracking, monitoring, and reporting of fuel performance across the company

Data Analysis: Analyze fuel consumption data to identify trends, discrepancies, and opportunities for cost savings Reporting: Prepare and present regular reports on fuel activities, and project progress as well as other key fuel insights for leadership including senior management

Stakeholder Collaboration: Work closely with internal teams, suppliers, and clients to ensure seamless fuel management across the organization

Pricing: Manage fuel pricing compliance across fuel offerings and provide insights/recommendations on fuel price enhancement opportunities

Fuel Expense Management: Drive initiatives to help optimize fuel expenses

Compliance: Ensure branches comply with all Herc fuel products/procedures and industry regulations

Continuous Improvement: Identify and implement process improvements to further enhance process efficiencies and fuel revenue including technological enhancements

Requirements Professional Experience

Minimum of 3-5 years of experience in project management

Verifiable track record of driving results, including with large-scale initiatives

Prior focus/experience on fuel management and chargeback systems preferred

Experience pulling data (SQL, etc.) and using visual analytics tools (Tableau, Qlik, etc.) to identify insights and drive results

Involvement in initiatives that required cross-functional work inside and outside the organization

Construction/equipment industry experience preferred

Educational Background

A four-year college degree in business, logistics, supply chain management or a related field is required

PMP (Project Management Professional), Six Sigma or other project management certification preferred

Prior experience in the fuel industry or change management preferred

Skills

Highly organized and strong attention to detail

Excellent analytical and problem-solving abilities

Ability to complete all requirements and meet deadlines

Strong written and verbal communication skills

Ability to work independently and as part of a team

Very proficient in MS Office suite of tools

Data analytics and BI tool experience preferred

Pay Range: $85,000 - $95,000

Please be advised that the actual salary offered for any position is subject to the company's sole discretion and may be influenced by various factors, including but not limited to the candidate's qualifications, experience, location, and overall fit for the role.

Herc Rentals values its employees and provides excellent compensation and benefits packages which are not limited to the following.

Keeping you healthy

Medical, Dental, and Vision Coverage

Life and disability insurance

Flex spending and health savings accounts

Virtual Health Visits

24 Hour Nurse Line

401(k) plan with company match

Employee Stock Purchase Program

Life & Work Harmony

Paid Time Off (Holidays, Vacations, Sick Days)

Paid parental leave.

Military leave & support for those in the National Guard and Reserves

Employee Assistance Program (EAP)

Adoption Assistance Reimbursement Program

Tuition Reimbursement Program

Auto & Home Insurance Discounts

Protecting You & Your Family

Company Paid Life Insurance

Supplemental Life Insurance

Company Paid Disability Insurance

Supplemental Disability Insurance

Group Legal Plan

Critical Illness Insurance

Herc does not discriminate in employment based on the basis of race, creed, color, religion, sex, age, disability, national origin, marital status, sexual orientation, citizenship status, political affiliation, parental status, military service, or other non-merit factors.

Nearest Major Market:

Fort Myers

Nearest Secondary Market:

Cape Coral

Job Segment:

Logistics, Six Sigma, Supply Chain Manager, Operations Manager, Project Manager, Operations, Management, Technology

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