Humana Inc
Remote Healthcare Customer Success Lead
Humana Inc, Frankfort, Kentucky, United States, 40601
A healthcare services provider based in Kentucky seeks a Customer Success Manager to enhance customer retention and manage a team of Customer Success Agents. This role involves developing strategic initiatives for customer engagement and requires a minimum of 3 years in the healthcare insurance sector. Ideal candidates will have a strong focus on coaching, analytics, and leadership. A positive, guiding approach in a collaborative environment is essential for achieving operational excellence.
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