Humana Inc
A leading health insurance company is seeking a Customer Success Manager in Topeka, Kansas. This role focuses on ensuring customer retention through proactive engagement and operational excellence. You will lead a team of up to 25 Customer Success Agents and drive strategic initiatives that enhance customer satisfaction. The ideal candidate will possess strong analytical skills, leadership experience in healthcare insurance, and the ability to influence across teams. A commitment to fostering a collaborative and supportive team culture is essential.
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