Humana Inc
A healthcare services company is looking for a Customer Success Manager in Columbus, OH. This leadership role focuses on customer retention through proactive engagement and strategic initiatives. The ideal candidate will manage a team of 25 Customer Success Agents, driving performance and fostering a culture of accountability and collaboration. A Bachelor’s degree and relevant experience in healthcare insurance are required. The role offers a salary range of $86,300 - $118,700 per year, with opportunities for bonuses, and a comprehensive benefits package.
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