Humana Inc
A leading health insurance company in Phoenix, Arizona, is seeking a Customer Success Manager to lead initiatives aimed at improving customer retention. This role requires proactive engagement with customers, oversight of a team of Customer Success Agents, and collaboration across departments. The ideal candidate will have 3+ years in healthcare insurance, leadership experience, and be prepared to foster a supportive team culture. This position offers a salary range of $86,300 - $118,700 along with competitive benefits.
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