UIC Arctic Response Services, LLC
WBWO Signals Analyst
UIC Arctic Response Services, LLC, Colorado Springs, Colorado, United States, 80509
Overview
Bowhead seeks a Wideband Watch Office (WBWO) Signal Analyst at Schriever Space Force Base. The Wideband Signals Analyst will be proficient in the duties of the Transmission Controller position at the Space Force’s Wideband SATCOM Operations Centers (WSOC). The Wideband Watch Office provides oversight and monitoring of the Wideband SATCOM Operations and Management System Network (WSOMSNet) and engages Wideband SATCOM Operations Centers (WSOC) to maintain situational awareness of Wideband MILSATCOM's space-based assets and ground control infrastructure status. The Signal Analyst in the WBWO will report operational and maintenance issues to the Combined Space Operations Center (CSpOC). The WBWO utilizes the DOSS, CNPS, WRMS, and GTC3S as the primary tools to perform their oversight and monitoring tasks.
Responsibilities
Shall provide Wideband Support as it relates to the duties of the Consolidated-Satellite Systems Expert (C-SSE).
Monitor and maintain Situational Awareness of all activities related to the WSOCs and RSSCs; reviewing proposed satellite command plans and providing troubleshooting assistance to the WSOCs, RSSCs, and SATCOM terminals.
Be familiar with and follow all Transmission Controller Operating Instructions contained in the Wideband Controllers Guide (WCG).
Review the Control Change Queue in CNPS; document changes to CNPS plans, verify the performance of transmission links for all assigned satellites using the WRMS.
Analyze appropriate 8‑Hour Reports to verify transmission and terminal performance and status.
Engage with WSOCs to perform adjustments necessary to achieve established operating parameters, and assist any WSOC in identifying, troubleshooting, and eliminating anomalous transmission and payload conditions.
Provide assistance with development and review of policy and procedural documents.
Report operational and maintenance issues to CSpOC, as required; perform all required reporting to the appropriate agencies.
Complete and submit DORs in accordance with the applicable guidance.
Coordinate enterprise terminal ASIs and emergency outages with appropriate agencies.
Review relevant DIMS Reports daily.
Review alarms for the past 24 hours in WRMS daily.
Complete and submit AARs in accordance with the applicable guidance.
Maintain situational awareness of WSOMS network using SolarWinds.
Assist with primary troubleshooting and anomaly resolution for all mission systems within the WSOC's shift work providing 24‑hour per day, 7 days a week, 365 days per year coverage support.
Other duties as assigned.
Qualifications
A minimum of five (5) years Wideband Military SATCOM (WGS) planner, manager, and/or controller experience
Associate's Degree or higher in Electronics, Electrical Engineering, Computer Science, or equivalent
Note: 2 years of related experience may be substituted for 1 year of education
5 years' experience working as a military SATCOM controller
Security+ or equivalent vendor certification is preferred
Experience in the use of IT tools
Ability to plan, implement, verify and troubleshoot local and wide‑area enterprise networks
Strong enterprise network troubleshooting (Cisco IOS(s), IP routing, EIGRP)
Strong skill set with Microsoft Office software applications
Demonstrated ability to work and grow in a dynamic, fast‑paced, team‑oriented environment
Support critical operations during standard and non‑standard working hours
Active DoD TS/ SCI or TS with SCI/Eligibility clearance preferred
Experience DoD 8570.01‑M IAT Level 2 certification (e.g. Security + CE, CySA +, GICSP, GSEC, SSCP, CCNA Security, CND)
Experience implementing patches, scanning, remediating findings, auditing working knowledge of RMF and cybersecurity requirements
Previous experience supporting DoD/government customers
Ability to travel up to 10%
SECURITY CLEARANCE REQUIREMENTS: Must currently hold a Top Secret security clearance with SCI access.
Physical Demands:
Must be able to lift up to 25 pounds
Must be able to stand and walk for prolonged amounts of time
Must be able to twist, bend and squat periodically
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Responsibilities
Shall provide Wideband Support as it relates to the duties of the Consolidated-Satellite Systems Expert (C-SSE).
Monitor and maintain Situational Awareness of all activities related to the WSOCs and RSSCs; reviewing proposed satellite command plans and providing troubleshooting assistance to the WSOCs, RSSCs, and SATCOM terminals.
Be familiar with and follow all Transmission Controller Operating Instructions contained in the Wideband Controllers Guide (WCG).
Review the Control Change Queue in CNPS; document changes to CNPS plans, verify the performance of transmission links for all assigned satellites using the WRMS.
Analyze appropriate 8‑Hour Reports to verify transmission and terminal performance and status.
Engage with WSOCs to perform adjustments necessary to achieve established operating parameters, and assist any WSOC in identifying, troubleshooting, and eliminating anomalous transmission and payload conditions.
Provide assistance with development and review of policy and procedural documents.
Report operational and maintenance issues to CSpOC, as required; perform all required reporting to the appropriate agencies.
Complete and submit DORs in accordance with the applicable guidance.
Coordinate enterprise terminal ASIs and emergency outages with appropriate agencies.
Review relevant DIMS Reports daily.
Review alarms for the past 24 hours in WRMS daily.
Complete and submit AARs in accordance with the applicable guidance.
Maintain situational awareness of WSOMS network using SolarWinds.
Assist with primary troubleshooting and anomaly resolution for all mission systems within the WSOC's shift work providing 24‑hour per day, 7 days a week, 365 days per year coverage support.
Other duties as assigned.
Qualifications
A minimum of five (5) years Wideband Military SATCOM (WGS) planner, manager, and/or controller experience
Associate's Degree or higher in Electronics, Electrical Engineering, Computer Science, or equivalent
Note: 2 years of related experience may be substituted for 1 year of education
5 years' experience working as a military SATCOM controller
Security+ or equivalent vendor certification is preferred
Experience in the use of IT tools
Ability to plan, implement, verify and troubleshoot local and wide‑area enterprise networks
Strong enterprise network troubleshooting (Cisco IOS(s), IP routing, EIGRP)
Strong skill set with Microsoft Office software applications
Demonstrated ability to work and grow in a dynamic, fast‑paced, team‑oriented environment
Support critical operations during standard and non‑standard working hours
Active DoD TS/ SCI or TS with SCI/Eligibility clearance preferred
Experience DoD 8570.01‑M IAT Level 2 certification (e.g. Security + CE, CySA +, GICSP, GSEC, SSCP, CCNA Security, CND)
Experience implementing patches, scanning, remediating findings, auditing working knowledge of RMF and cybersecurity requirements
Previous experience supporting DoD/government customers
Ability to travel up to 10%
SECURITY CLEARANCE REQUIREMENTS: Must currently hold a Top Secret security clearance with SCI access.
Physical Demands:
Must be able to lift up to 25 pounds
Must be able to stand and walk for prolonged amounts of time
Must be able to twist, bend and squat periodically
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