Senior Manager, Customer Excellence Projects (Remote)

A leading global hospitality company is seeking a Senior Manager for the Customer Excellence Team. This role involves managing internal and corporate project deliverables while ensuring exceptional service in a high-volume contact center environment. The ideal candidate has strong leadership skills and extensive experience in project management and process improvement. You will work closely with various teams to develop business cases, oversee project requirements, and implement process changes to enhance overall efficiency. Join us to make a significant impact! #J-18808-Ljbffr