Hilton Worldwide, Inc.
Housekeeping Supervisor - Doubletree by Hilton Chicago Magnificent Mile
Hilton Worldwide, Inc., Chicago, Illinois, United States, 60290
Job Description - Housekeeping Supervisor - Doubletree by Hilton Chicago Magnificent Mile (HOT0C7HM)
Job Number HOT0C7HM
Work Locations Doubletree Magnificent Mile, 300 E. Ohio St, Chicago 60622
Job Summary The ideal candidate will be responsible for leading, training and supervising Room Attendants and Housepersons in the hotel's continuing effort to deliver outstanding guest service and financial profitability. This is a great opportunity for those who want to grow and gain more experience in our industry, if you’re ready to welcome guests from all over the world at Illinois's largest Hilton Hotel & Resorts property, then we want you to be a part of our team!
Shift 2pm – 10:30pm along with weekends and Holidays.
Pay Rate $24.50 per hour
Benefits
Complimentary Meals in the Team Member Restaurant
Access to pay when you need it through DailyPay
Medical Insurance Coverage – for you and your family – subject to Collective Bargaining Agreement rules
Mental health resources including Employee Assistance Program
Paid Vacation and Sick or Personal Days, based on Collective Bargaining Agreement rules
Go Hilton travel program: 100 nights of discounted travel
Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications*
Hilton Shares: Our employee stock purchase program (ESPP) – you can purchase Hilton shares at a 15 percent discount
Career growth and development
Team Member Resource Group
Recognition and rewards programs
* Available benefits may vary depending upon property‑specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
Responsibilities
Lead, train and supervise Room Attendants and Housepersons on a floor or designated area to ensure all rooms and public areas meet established cleanliness and quality standards.
Assess inventory of, assign for cleaning and inspect rooms.
Verify and report status and/or discrepancies of rooms.
Monitor payroll reports, work schedules, lost and found program, stock rooms and carts and designated inventories.
Communicate and coordinate with Engineering/ Property Operations to ensure efficient maintenance and repair of items related to guest rooms and public areas.
Perform Room Attendant and/or Houseperson duties, as needed.
Assist in performance evaluations of Room Attendants and Housepersons, as needed.
Respond to special guest requests in a timely, friendly and efficient manner.
What are we looking for? We look for demonstration of the following values:
Hospitality – We're passionate about delivering exceptional guest experiences.
Integrity – We do the right thing, all the time.
Leadership – We're leaders in our industry and in our communities.
Teamwork – We're team players in everything we do.
Ownership – We're the owners of our actions and decisions.
Now – We operate with a sense of urgency and discipline.
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
About Hilton Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Apply Apply right now – it only takes a couple of minutes. A Hilton recruiter will be in touch.
#J-18808-Ljbffr
Job Number HOT0C7HM
Work Locations Doubletree Magnificent Mile, 300 E. Ohio St, Chicago 60622
Job Summary The ideal candidate will be responsible for leading, training and supervising Room Attendants and Housepersons in the hotel's continuing effort to deliver outstanding guest service and financial profitability. This is a great opportunity for those who want to grow and gain more experience in our industry, if you’re ready to welcome guests from all over the world at Illinois's largest Hilton Hotel & Resorts property, then we want you to be a part of our team!
Shift 2pm – 10:30pm along with weekends and Holidays.
Pay Rate $24.50 per hour
Benefits
Complimentary Meals in the Team Member Restaurant
Access to pay when you need it through DailyPay
Medical Insurance Coverage – for you and your family – subject to Collective Bargaining Agreement rules
Mental health resources including Employee Assistance Program
Paid Vacation and Sick or Personal Days, based on Collective Bargaining Agreement rules
Go Hilton travel program: 100 nights of discounted travel
Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications*
Hilton Shares: Our employee stock purchase program (ESPP) – you can purchase Hilton shares at a 15 percent discount
Career growth and development
Team Member Resource Group
Recognition and rewards programs
* Available benefits may vary depending upon property‑specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
Responsibilities
Lead, train and supervise Room Attendants and Housepersons on a floor or designated area to ensure all rooms and public areas meet established cleanliness and quality standards.
Assess inventory of, assign for cleaning and inspect rooms.
Verify and report status and/or discrepancies of rooms.
Monitor payroll reports, work schedules, lost and found program, stock rooms and carts and designated inventories.
Communicate and coordinate with Engineering/ Property Operations to ensure efficient maintenance and repair of items related to guest rooms and public areas.
Perform Room Attendant and/or Houseperson duties, as needed.
Assist in performance evaluations of Room Attendants and Housepersons, as needed.
Respond to special guest requests in a timely, friendly and efficient manner.
What are we looking for? We look for demonstration of the following values:
Hospitality – We're passionate about delivering exceptional guest experiences.
Integrity – We do the right thing, all the time.
Leadership – We're leaders in our industry and in our communities.
Teamwork – We're team players in everything we do.
Ownership – We're the owners of our actions and decisions.
Now – We operate with a sense of urgency and discipline.
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
About Hilton Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Apply Apply right now – it only takes a couple of minutes. A Hilton recruiter will be in touch.
#J-18808-Ljbffr