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Fosteringgood

Permanency Case Manager

Fosteringgood, Lockport, New York, United States

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Department:

Residential & Agency Operated Boarding Home Position Type:

Full-Time (35 hours/week, Monday–Friday)

Position Summary The Permanency Case Manager provides comprehensive case management services with a primary focus on achieving permanency for youth and their families. This role delivers individual, family, and group interventions while working collaboratively within an interdisciplinary treatment team that may include social work, psychiatry, nursing, education, and direct care staff. The Case Manager serves as an advocate, liaison, and ambassador for youth and families, ensuring timely documentation, coordinated services, and strong community connections that promote safety, stability, and long-term success. The position actively supports transitions, aftercare planning, and permanency outcomes while promoting equitable and inclusive practices.

Agency New Directions Youth & Family Services is an equal opportunity employer committed to championing the principles of anti-racism, justice, and equity. We welcome prospective employees from diverse cultures and backgrounds, for all positions, who will uphold our values and contribute to our mission. We aim to have a leadership and workforce that is reflective of the communities we work in partnership with.

New Directions takes pride in offering a comprehensive benefits package to support our employees:

Medical, dental, and vision insurance

Life insurance

401k with up to 3% agency match

3 weeks of paid time off in the first year, plus 13 agency holidays

Health savings accounts and wellness incentives

A supportive agency culture where over 30% of staff have been with us for 10+ years

Compensation $23.00 – $24.16 per hour , based on education and relevant experience Additional raises guaranteed

Hours/Schedule Full-Time, 35 hours per week

Monday–Friday schedule with flexibility

Professional Development Opportunities Staff receive training, regular supervision, and certification opportunities to enhance professional growth. Required certifications include

Therapeutic Crisis Intervention (TCI)

and

First Aid/CPR , provided by the agency.

Position Specific Duties/Responsibilities Provide permanency-focused case management services to assigned youth and families

Build positive, collaborative relationships with youth, families, direct care staff, counties, and community systems

Serve as an advocate for children and families within child welfare, educational, and community systems

Participate actively in multidisciplinary treatment teams to coordinate services including health care, education, family time, and community supports

Facilitate referrals and aftercare services linking youth to education, employment, housing, mental health, and permanency resources

Maintain timely, accurate, and compliant documentation including FASPs, court reports, assessments, and case records

Collaborate with Licensed Behavioral Health Practitioners to prepare reports, assessments, and supplementary documentation for Family Court and treatment planning

Attend required meetings including CSE meetings, permanency roundtables, court hearings, and case conferences

Provide direct services in office settings, family homes, and the community

Support youth and families in preparing for and maintaining consistent family time and safe transitions

Partner with families to develop, implement, and review home safety plans and court-ordered requirements

Engage youth in permanency activities including Lifebooks, Family Finding events, Heart Gallery, and adoption-related resources

Assist youth with transition planning, independent living preparation, and documentation needs (e.g., identification, credit checks, SSI, FAFSA, Access-VR)

Screen permanency resources and complete home studies for freed youth when applicable

Participate in permanency-focused trainings and may provide in-service training to multidisciplinary teams

Follow all agency, departmental, state, and federal policies and procedures

Attend mandatory supervision, training, and certification sessions

Perform other duties as assigned by immediate supervisor

Knowledge, Skills, and Abilities Strong ability to work effectively with youth, families, staff, and community partners from diverse cultural and ethnic backgrounds

Knowledge of child welfare systems, permanency planning, and community-based resources

Strong advocacy, problem-solving, and organizational skills

Ability to function effectively as part of an interdisciplinary team while maintaining professional boundaries

Effective communication skills across written, verbal, and electronic formats

Flexibility, adaptability, and ability to manage competing priorities in a dynamic environment

Qualifications Bachelor’s degree in Human Services or related field

Master’s degree in Human Services or related field (preferred)

1–2 years of related experience or training

Valid driver’s license, adequate auto insurance, and ability to meet agency driving criteria (required)

Ability to pass an annual physical per agency health policy (Category 2 classification)

Commitment to Diversity, Equity, and Inclusion We want to emphasize that the preferred qualifications are not required and that we are committed to helping our future colleagues develop these preferred skills. We strongly encourage individuals who are passionate about fostering a diverse, inclusive, and equitable human service organization to apply.

New Directions Youth & Family Services, Inc. #J-18808-Ljbffr