Remote Helpdesk Technician: First-Line IT Support

A recruitment agency is seeking a Level 1 Remote Helpdesk Technician to provide first-line technical support to employees. This role involves troubleshooting basic IT issues remotely, including hardware, software, connectivity, and VPN access. Candidates should possess an Associate’s degree in IT or equivalent experience, along with strong problem-solving and communication skills. A minimum of 1 year in IT support is required. Salary range is $40,000 to $46,000 annually, with opportunities for growth and learning. #J-18808-Ljbffr