Baylor Scott & White Outpatient Rehabilitation
Patient Service Specialist - Medical Front Office
Baylor Scott & White Outpatient Rehabilitation, Roanoke, Texas, United States, 76299
Patient Service Specialist - Medical Front Office
Location: Baylor Scott & White Institute for Rehabilitation, Roanoke, TX.
Position: Patient Service Specialist (PSS).
Hours: Mon - Thurs 2p-7p; Fri 7-4p. Part Time.
Compensation depends on candidate’s years of experience and internal equity. This is an entry‑level position. Starting salary: $18–$25 per hour based on experience.
We are seeking someone who is organized, adaptable, and can work well with others or independently. The candidate will be required to travel to other locations as needed. The role involves providing outstanding customer service and getting things done: processing referrals, scheduling patients, completing the intake process, data entry, insurance verification, authorizations, benefit reviews with patients, copay collection, handling arrivals and schedules, preparing billing reports, closing reports, and other tasks as needed.
Greets patients
Answers phones
Patient intake and data entry
Insurance verification and pre‑authorization
Schedules patient appointments
Operates front office of outpatient centers
Supports therapists and therapy assistants
Daily cash balancing and weekly banking deposits
HS diploma or GED is required
Preferred Experience
Customer service experience
Knowledge of insurance verification
Healthcare, medical, or dental office administration
#BSWIR‑Outpatient
#J-18808-Ljbffr
Position: Patient Service Specialist (PSS).
Hours: Mon - Thurs 2p-7p; Fri 7-4p. Part Time.
Compensation depends on candidate’s years of experience and internal equity. This is an entry‑level position. Starting salary: $18–$25 per hour based on experience.
We are seeking someone who is organized, adaptable, and can work well with others or independently. The candidate will be required to travel to other locations as needed. The role involves providing outstanding customer service and getting things done: processing referrals, scheduling patients, completing the intake process, data entry, insurance verification, authorizations, benefit reviews with patients, copay collection, handling arrivals and schedules, preparing billing reports, closing reports, and other tasks as needed.
Greets patients
Answers phones
Patient intake and data entry
Insurance verification and pre‑authorization
Schedules patient appointments
Operates front office of outpatient centers
Supports therapists and therapy assistants
Daily cash balancing and weekly banking deposits
HS diploma or GED is required
Preferred Experience
Customer service experience
Knowledge of insurance verification
Healthcare, medical, or dental office administration
#BSWIR‑Outpatient
#J-18808-Ljbffr