Brody Brothers Pest Control
Customer Service Representative (Small Call Center)
Brody Brothers Pest Control, Owings Mills, Maryland, United States, 21117
Customer Service Representative – Call Center (Onsite)
Customer Service Representative | Call Center | Customer Support | CSR
Brody Brothers Pest Control is hiring several friendly, upbeat
Customer Service Representative (CSR)
to join our onsite call center team in
Owings Mills, MD . This is a
full-time, in-office
Customer Service Representative position for someone with a
bubbly
personality , a
kind heart , and a
genuine desire to help customers . If you love talking to people, solving problems, and making customers feel taken care of, this Customer Service Representative role could be a great fit. Why You'll Love This Customer Service Representative Role
Family-owned business
with an amazing culture
Supportive,
no-drama team environment
Fast-paced but
positive
and upbeat workplace
Your kindness and personality truly matter here!
Our
Customer Service Representatives
are the friendly voice of our company. Customers rely on our CSRs to be patient, clear, and reassuring while guiding them through scheduling and service questions. Customer Service Representative Responsibilities
Answer inbound calls and assist customers with warmth and professionalism
Schedule service appointments accurately and efficiently
Explain services in a clear, easy-to-understand way
Communicate with field technicians to ensure smooth service
Help new customers get started with confidence
Some
Customer Service Representatives
may grow into advanced scheduling and technician routing roles if they enjoy technology and organization. Schedule & Pay
Starting pay: $18 per hour
40 hours per week
Monday–Friday: 8:00 AM–4:30 PM OR 9:00 AM–5:30 PM
Occasional Sundays during busy season
No Saturdays – ever
What YOU have:
Friendly ,
positive , and
bubbly
personality
Strong communication and listening skills
Desire to help customers and make their day easier
Willingness to learn new systems and technology
Previous customer service or call center experience preferred
Benefits
Paid training
Paid time off (increases with tenure)
Internal competitions with bonus opportunities!
CareFirst health insurance (3 plans, significant employer contribution)
Dental & vision insurance (100% employer-paid)
Life insurance (100% employer-paid)
Short-term disability (100% employer-paid)
401(k) with company match up to 4%
Employee referral bonuses
Brody Brothers Pest Control is a
10-time Angie's List Super Service Award winner
and a
Best of Baltimore
award recipient. Join a company where
Customer Service Representatives
are respected, supported, and valued. Apply today to start your career as a Customer Service Representative. EOE | Drug-Free Workplace Job offer, reference checks, background check, and drug screen.
#J-18808-Ljbffr
Customer Service Representative (CSR)
to join our onsite call center team in
Owings Mills, MD . This is a
full-time, in-office
Customer Service Representative position for someone with a
bubbly
personality , a
kind heart , and a
genuine desire to help customers . If you love talking to people, solving problems, and making customers feel taken care of, this Customer Service Representative role could be a great fit. Why You'll Love This Customer Service Representative Role
Family-owned business
with an amazing culture
Supportive,
no-drama team environment
Fast-paced but
positive
and upbeat workplace
Your kindness and personality truly matter here!
Our
Customer Service Representatives
are the friendly voice of our company. Customers rely on our CSRs to be patient, clear, and reassuring while guiding them through scheduling and service questions. Customer Service Representative Responsibilities
Answer inbound calls and assist customers with warmth and professionalism
Schedule service appointments accurately and efficiently
Explain services in a clear, easy-to-understand way
Communicate with field technicians to ensure smooth service
Help new customers get started with confidence
Some
Customer Service Representatives
may grow into advanced scheduling and technician routing roles if they enjoy technology and organization. Schedule & Pay
Starting pay: $18 per hour
40 hours per week
Monday–Friday: 8:00 AM–4:30 PM OR 9:00 AM–5:30 PM
Occasional Sundays during busy season
No Saturdays – ever
What YOU have:
Friendly ,
positive , and
bubbly
personality
Strong communication and listening skills
Desire to help customers and make their day easier
Willingness to learn new systems and technology
Previous customer service or call center experience preferred
Benefits
Paid training
Paid time off (increases with tenure)
Internal competitions with bonus opportunities!
CareFirst health insurance (3 plans, significant employer contribution)
Dental & vision insurance (100% employer-paid)
Life insurance (100% employer-paid)
Short-term disability (100% employer-paid)
401(k) with company match up to 4%
Employee referral bonuses
Brody Brothers Pest Control is a
10-time Angie's List Super Service Award winner
and a
Best of Baltimore
award recipient. Join a company where
Customer Service Representatives
are respected, supported, and valued. Apply today to start your career as a Customer Service Representative. EOE | Drug-Free Workplace Job offer, reference checks, background check, and drug screen.
#J-18808-Ljbffr