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Hendricks County Government

Processing Clerk

Hendricks County Government, Danville, Indiana, United States, 46122

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Job Details Title/Position:

Processing Clerk

FLSA Status:

Non-exempt

Department:

Clerk

Supervisor:

Clerk

Hours/Work:

8:00am to 4:00pm, Monday to Friday

Purpose of Position Process and collect case fees, assess and collect copy fees, process marriage applications, license and fees, file, mark all paperwork filed in office, assist public and other office personnel at the counter. Maintain and update paperwork in self‑help area. Initiate New case filings in Protective Order registry, Guardianship registry, Odyssey File and Serve and Odyssey (for paper filings).

Essential Duties

Maintain and update paperwork in self‑help office.

Process new case filings in E‑Filing system.

E‑File system process summons (places stamp, seal and date) return all filings back to filer for service. Print documents and create file and label if required.

Enter all new paper case filings in computer, scan and label file (those that we still create) and send to the court.

Access and collect proper filing fee in computer system.

Enter credit/debit card payments through GovPay daily.

Process Protective order paperwork: scan into court case management system, enter all information from paperwork into computer system, push electronic case file into courts daily queue, label file and take Petitioner and court file to court.

Review all filings, make sure filings are complete.

Maintain Protective Order Desk Book.

Maintain Court Rotation Board for Criminal and XP cases.

Keep updated on Local, State, Federal law changes and forms that pertain to duties.

Process Marriage License, Applications and fee.

Prepare Protective Order packets in advance.

Prepare Marriage License packets in advance.

Know which Courts accept and don’t accept the type of cases.

Know which Court is doing Protective Orders, Video Court and Bond Out Court each week.

Ensure compliance with Administrative Rule 9.

Communicate with filer on any issues (incorrect fee, non‑compliant with Admin Rule 9).

Ensure correct event code is used; if not correct it if case is E‑Filed.

Notify on cases according to Trial Rules.

Identify case type from Complaint or Petition.

Recognize the difference between legal advice and procedural advice.

Balance cash drawer daily and maintain cash drawer key.

Hand‑write receipts after drawer is balanced.

Enter hand‑written receipts in computer from day before on proper case number and under proper account.

Manage two computers (at desk and counter).

Process data in six different computer software programs.

Assist Judge, court staff, attorneys, attorneys’ secretary and general public.

Basic computer and math skills.

Ability to effectively and tactfully deal with other people.

Ability to maintain confidentiality.

Good organizational skills.

Ability to communicate well, both verbally and in writing.

Basic knowledge of general office practices: filing, record keeping, phone etiquette, etc.

Attention to detail.

Assist others in the department as time allows.

Perform other duties as assigned.

Assist answering phones if needed.

Assist making copies of forms if needed.

Be able to work in a high‑stress level environment.

Responsibilities The incumbent works under established guidelines and procedures. Tasks are mainly routine, require some selection of applicable methods and procedures. Errors can cause excessive risk and cost repercussions. Errors in work can cause significant inconvenience to the public or significant loss of time to the courts.

Working Relationships Working relationships are with supervisors, associates in same department, other county departments, courts and the general public for the purpose of communicating factual or procedural information.

Working Conditions & Physical Demands A lot of typing. Work is performed in a standard office environment. Sitting and standing for a period of time is required, some lifting (boxes of files, paper, supplies, folders) and bending is required.

Education & Qualification Requirements

High school diploma or GED.

Good customer service skills a must.

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