ThyssenKrupp Presta AG
Customer Service Representative
ThyssenKrupp Presta AG, Northwood, Ohio, United States, 43619
About the Company
With around 480 locations in over 40 countries, thyssenkrupp Materials Services is the biggest materials distributor and service provider in the western world. The broad service spectrum offered by the materials experts enables customers to focus on their individual core business. The area of Materials Services spans two strategic areas: global materials distribution as one‑stop‑shop – from steel and stainless steel, tubes and pipes, nonferrous metals and specialty materials to plastics and raw materials – and tailored services in the areas of materials management and supply chain management. An extensive omnichannel architecture offers 250,000 customers worldwide cross‑channel, round‑the‑clock access to more than 150,000 products and services. A highly efficient logistics system ensures that all requested services are smoothly integrated into customer production processes “just‑in‑time” or “just‑in‑sequence.” Copper and Brass Division Sales is a distributor and processor of aluminum, stainless steel, copper, brass, bronze and more quality materials serving markets across North America, including Canada and Mexico. By providing customers with what they want, when they need it, Copper and Brass Sales is able to help them succeed in today’s challenging global business environment. The company’s focus on the Aerospace, Automotive, Electrical, Medical and Oil & Gas Industries allows them to offer these market segments expertise specific to their needs. The daily commitment of its employees to provide premium service focused on the customer first has earned Copper and Brass Sales the position of a respected leader in the nonferrous metals industry for over 80 years.
Job Summary Provides customer service and sales support to the supplier base and internal company end‑users.
Job Description Customer Service Representative – 2nd Shift | Northwood, OH Location:
Northwood, Ohio Shift:
2nd Shift Starting Pay:
$20 per hour Type:
Full‑Time
Are you a customer‑focused professional who thrives in a fast‑paced, team‑oriented environment? We’re hiring a
Customer Service Representative
for our
2nd shift
in
Northwood, OH . This role is perfect for someone who enjoys solving problems, communicating clearly, and delivering outstanding service—while working alongside a team to meet daily goals.
Key Responsibilities:
Provide customer service via phone and email regarding material and order status
Coordinate issue resolution with internal departments (contract administration, purchasing, finance, plant, etc.)
Meet internal sales goals and monitor personal progress
Create, update, and maintain reports related to issues, orders, and sales results
Perform order entry and quote preparation as needed
Demonstrate and uphold
TKMNA Employee Attributes / Competencies
Minimum Requirements:
High school diploma or equivalent
At least 2 years of customer service experience
Solid computer skills beyond the basic level
Strong attention to detail
Excellent communication and problem‑solving skills
Dependable, self‑starting, and goal‑driven
Flexible scheduling and availability for overtime
Preferred Qualifications:
College degree
Experience in the aerospace industry, especially in customer service, sales, or purchasing
Why You’ll Love Working Here:
Starting pay of $20/hour
Opportunity to make a direct impact on customer satisfaction and team success
The above is intended to describe the general content of and requirement for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Benefits Overview We offer competitive company benefits to eligible positions, such as:
Medical, Dental, Vision Insurance
Life Insurance and Disability
Voluntary Wellness Programs
401(k) and RRSP programs with Company Match
Paid Vacation and Holidays
Tuition Reimbursement
And more!
Benefits may vary based on job, country, union role, and/or company segment. Please work with your recruiter or tk representative for applicable benefits information.
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Job Summary Provides customer service and sales support to the supplier base and internal company end‑users.
Job Description Customer Service Representative – 2nd Shift | Northwood, OH Location:
Northwood, Ohio Shift:
2nd Shift Starting Pay:
$20 per hour Type:
Full‑Time
Are you a customer‑focused professional who thrives in a fast‑paced, team‑oriented environment? We’re hiring a
Customer Service Representative
for our
2nd shift
in
Northwood, OH . This role is perfect for someone who enjoys solving problems, communicating clearly, and delivering outstanding service—while working alongside a team to meet daily goals.
Key Responsibilities:
Provide customer service via phone and email regarding material and order status
Coordinate issue resolution with internal departments (contract administration, purchasing, finance, plant, etc.)
Meet internal sales goals and monitor personal progress
Create, update, and maintain reports related to issues, orders, and sales results
Perform order entry and quote preparation as needed
Demonstrate and uphold
TKMNA Employee Attributes / Competencies
Minimum Requirements:
High school diploma or equivalent
At least 2 years of customer service experience
Solid computer skills beyond the basic level
Strong attention to detail
Excellent communication and problem‑solving skills
Dependable, self‑starting, and goal‑driven
Flexible scheduling and availability for overtime
Preferred Qualifications:
College degree
Experience in the aerospace industry, especially in customer service, sales, or purchasing
Why You’ll Love Working Here:
Starting pay of $20/hour
Opportunity to make a direct impact on customer satisfaction and team success
The above is intended to describe the general content of and requirement for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Benefits Overview We offer competitive company benefits to eligible positions, such as:
Medical, Dental, Vision Insurance
Life Insurance and Disability
Voluntary Wellness Programs
401(k) and RRSP programs with Company Match
Paid Vacation and Holidays
Tuition Reimbursement
And more!
Benefits may vary based on job, country, union role, and/or company segment. Please work with your recruiter or tk representative for applicable benefits information.
#J-18808-Ljbffr