University Hospitals
A Brief Overview
The coordination and scheduling of surgical cases for a single department and/or service line. This includes but is not limited to GI Endoscopy, Pain Management, Miscellaneous Procedures, Procedures requiring Anesthesia. The administration of the surgery computerized patient scheduling system. This includes patient scheduling, communication & training of all users, system maintenance & new system development.
What You Will Do
Monitor data integrity, compliance to system policies/procedures & manage system projects.
Communicate/problem solve with System Support & Information Services; update system to meet changing needs; daily and monthly maintenance of Scheduling System.
Prepares and distributes daily OR schedules.
Monitors and tracks data as assigned.
Process charge slips according to established standards and protocols.
Verify patient and information contained in reservation with surgeon offices—case order and case information.
Print and distribute schedule to appropriate locations.
Print and distributes pharmacy requisitions to appropriate locations.
Maintain inventory and order replacements as needed.
Print and file reservations.
Answer calls pertaining to surgeons/nursing staff/office staff/ CPM/Patients/Family/Vendors.
Collaborative communication with charge nurse and anesthesia coordinator, waiting area, PACU and Preop.
Enter purchase requisitions into ORACLE as needed.
Additional Responsibilities
Performs other duties as assigned.
Complies with all policies and standards.
For specific duties and responsibilities, refer to documentation provided by the department during orientation.
Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.
Education
High School Equivalent / GED (Required) and
Computer Training with Database Management (Required)
Work Experience
2+ years clerical experience in medical office/hospital setting (Required) and
Recent Scheduling experience (Preferred)
Knowledge, Skills, & Abilities
Knowledge of Medical Terminology (Required proficiency)
Database Management (Required proficiency)
Effective public relations and customer service skills (Required proficiency)
Organizational & problem resolution skills (Required proficiency)
Typing 30 WPM; computer skills & operation of office equipment including but not limited to fax machines and copiers. (Required proficiency)
Physical Demands
Standing Occasionally
Walking Occasionally
Sitting Constantly
Lifting Rarely 20 lbs
Carrying Rarely 20 lbs
Pushing Rarely 20 lbs
Pulling Rarely 20 lbs
Climbing Rarely 20 lbs
Balancing Rarely
Stooping RarelyKneeling Rarely
Crouching Rarely
Crawling Rarely
Reaching Rarely
Handling Occasionally
Grasping Occasionally
Feeling Rarely
Talking Constantly
Hearing Constantly
Repetitive Motions Frequently
Eye/Hand/Foot Coordination Frequently
Travel Requirements
10%
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What You Will Do
Monitor data integrity, compliance to system policies/procedures & manage system projects.
Communicate/problem solve with System Support & Information Services; update system to meet changing needs; daily and monthly maintenance of Scheduling System.
Prepares and distributes daily OR schedules.
Monitors and tracks data as assigned.
Process charge slips according to established standards and protocols.
Verify patient and information contained in reservation with surgeon offices—case order and case information.
Print and distribute schedule to appropriate locations.
Print and distributes pharmacy requisitions to appropriate locations.
Maintain inventory and order replacements as needed.
Print and file reservations.
Answer calls pertaining to surgeons/nursing staff/office staff/ CPM/Patients/Family/Vendors.
Collaborative communication with charge nurse and anesthesia coordinator, waiting area, PACU and Preop.
Enter purchase requisitions into ORACLE as needed.
Additional Responsibilities
Performs other duties as assigned.
Complies with all policies and standards.
For specific duties and responsibilities, refer to documentation provided by the department during orientation.
Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.
Education
High School Equivalent / GED (Required) and
Computer Training with Database Management (Required)
Work Experience
2+ years clerical experience in medical office/hospital setting (Required) and
Recent Scheduling experience (Preferred)
Knowledge, Skills, & Abilities
Knowledge of Medical Terminology (Required proficiency)
Database Management (Required proficiency)
Effective public relations and customer service skills (Required proficiency)
Organizational & problem resolution skills (Required proficiency)
Typing 30 WPM; computer skills & operation of office equipment including but not limited to fax machines and copiers. (Required proficiency)
Physical Demands
Standing Occasionally
Walking Occasionally
Sitting Constantly
Lifting Rarely 20 lbs
Carrying Rarely 20 lbs
Pushing Rarely 20 lbs
Pulling Rarely 20 lbs
Climbing Rarely 20 lbs
Balancing Rarely
Stooping RarelyKneeling Rarely
Crouching Rarely
Crawling Rarely
Reaching Rarely
Handling Occasionally
Grasping Occasionally
Feeling Rarely
Talking Constantly
Hearing Constantly
Repetitive Motions Frequently
Eye/Hand/Foot Coordination Frequently
Travel Requirements
10%
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