GI Alliance
Scheduler I
Join to apply for the
Scheduler I
role at
GI Alliance .
Office Hours Mon - Thursday: 8am - 5pm Friday: 8am - 4pm (No Weekends)
Duties of this position include, but are not limited to, the following: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Responsibilities
Answer a high volume of incoming calls in a courteous and timely manner, triage appropriately, and direct to correct staff or department.
Answer calls as they are forwarded, screen calls, take messages and provide general business information as it applies to the schedule.
Schedule office appointments, consultations, and procedures through direct communication with patients, hospitals, and referring providers.
Schedule and coordinate all follow-up appointments and cancellations for multiple locations.
Coordinate appointments based on physician schedules and clinic availability, including rescheduling due to cancellations or time constraints.
Collect, input, and verify patient demographic and insurance information.
Maintain accurate data entry and proper indexing of patient records while observing HIPAA guidelines.
View patients visit notes, identifying problems & diagnosis listed and physician orders.
Perform other duties as assigned.
Knowledge and Skills
Previous scheduling experience in a health care environment is required (e.g., physician office, clinic).
Knowledge of medical terminology and familiarity with medical diagnostic procedures is required.
Must have excellent organizational skills and be detail oriented.
Must be highly skilled in verbal communication, problem solving, prioritization and organization.
Knowledge of HIPAA/Confidentiality.
Experience with multi-line phone systems – Preferred.
Strong interpersonal and verbal communication skills – Required.
Bilingual a PLUS.
Qualifications
Excellent written and verbal communication skills.
Excellent customer service skills.
Experience working in a medical office.
Ability to multi‑task and work in a fast‑paced environment.
Detail‑oriented.
Basic understanding of healthcare plans.
Reading and understanding of medical benefits.
Bilingual is a plus.
Education: High school diploma or equivalent.
Experience: 2‑5 years of prior medical scheduling is preferred.
Requirements for Level I Status
Entry level (1‑4 years experience) and/or meet the basic requirements of the job with the need for additional supervision.
Excess of 4 years experience if meeting only the basic requirements of the job with need for additional supervision.
Performance Requirements
Excellent communication skills, both written and verbal.
Proficient technical (computer) skills.
Ability to multi‑task and prioritize.
Self‑motivated with initiative.
Strong sense of ethics.
GI Alliance is an Equal Opportunity Employer. We are committed to creating an inclusive, welcoming, and equitable work environment. Our company values and celebrates the diversity of our physicians, staff and patients. We firmly believe our service is greatly enriched by our diversity of thought, experience, perspective, culture, and background.
All job offers are contingent on the successful completion of pre‑employment criminal history check.
NOTE: All applications must be completed in full for consideration.
No phone calls or agencies, please.
EEO/AA-M/F/disabled/protected veteran.
#J-18808-Ljbffr
Scheduler I
role at
GI Alliance .
Office Hours Mon - Thursday: 8am - 5pm Friday: 8am - 4pm (No Weekends)
Duties of this position include, but are not limited to, the following: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Responsibilities
Answer a high volume of incoming calls in a courteous and timely manner, triage appropriately, and direct to correct staff or department.
Answer calls as they are forwarded, screen calls, take messages and provide general business information as it applies to the schedule.
Schedule office appointments, consultations, and procedures through direct communication with patients, hospitals, and referring providers.
Schedule and coordinate all follow-up appointments and cancellations for multiple locations.
Coordinate appointments based on physician schedules and clinic availability, including rescheduling due to cancellations or time constraints.
Collect, input, and verify patient demographic and insurance information.
Maintain accurate data entry and proper indexing of patient records while observing HIPAA guidelines.
View patients visit notes, identifying problems & diagnosis listed and physician orders.
Perform other duties as assigned.
Knowledge and Skills
Previous scheduling experience in a health care environment is required (e.g., physician office, clinic).
Knowledge of medical terminology and familiarity with medical diagnostic procedures is required.
Must have excellent organizational skills and be detail oriented.
Must be highly skilled in verbal communication, problem solving, prioritization and organization.
Knowledge of HIPAA/Confidentiality.
Experience with multi-line phone systems – Preferred.
Strong interpersonal and verbal communication skills – Required.
Bilingual a PLUS.
Qualifications
Excellent written and verbal communication skills.
Excellent customer service skills.
Experience working in a medical office.
Ability to multi‑task and work in a fast‑paced environment.
Detail‑oriented.
Basic understanding of healthcare plans.
Reading and understanding of medical benefits.
Bilingual is a plus.
Education: High school diploma or equivalent.
Experience: 2‑5 years of prior medical scheduling is preferred.
Requirements for Level I Status
Entry level (1‑4 years experience) and/or meet the basic requirements of the job with the need for additional supervision.
Excess of 4 years experience if meeting only the basic requirements of the job with need for additional supervision.
Performance Requirements
Excellent communication skills, both written and verbal.
Proficient technical (computer) skills.
Ability to multi‑task and prioritize.
Self‑motivated with initiative.
Strong sense of ethics.
GI Alliance is an Equal Opportunity Employer. We are committed to creating an inclusive, welcoming, and equitable work environment. Our company values and celebrates the diversity of our physicians, staff and patients. We firmly believe our service is greatly enriched by our diversity of thought, experience, perspective, culture, and background.
All job offers are contingent on the successful completion of pre‑employment criminal history check.
NOTE: All applications must be completed in full for consideration.
No phone calls or agencies, please.
EEO/AA-M/F/disabled/protected veteran.
#J-18808-Ljbffr