Michael Best & Friedrich LLP
Office Services & Reception Specialist
Michael Best & Friedrich LLP, Milwaukee, Wisconsin, United States, 53244
Office Services & Reception Specialist
Michael Best & Friedrich LLP is seeking a full-time Office Services & Reception Specialist to work onsite at our Milwaukee, WI office. This position requires 40 hours a week, Monday‑Friday 8:00 AM‑5:00 PM.
The Office Services & Reception Specialist will be the first point of contact for all clients and employees and must enjoy providing efficient, gracious, and professional customer service. Additionally, they will assist attorneys by drafting documents and correspondence, managing calendars and helping with other projects on an as‑needed basis.
What You’ll Be Doing
General office responsibilities: monitor phones, order office supplies, process mail/FedEx
Serve visitors by greeting, welcoming, and directing them appropriately
Notify firm’s personnel of visitor arrival
Set up, take down, and clean/sanitize conference rooms for meetings
Arrange catering orders for office meetings and events, as requested
Basic events support, under Administration & Operations Manager (AOM) direction, for office events, client hosting events, and recognition celebrations
Monitor anniversary and birthday calendar and recognition activities
Supplies inventory monitoring, ordering and stocking
Work with the Administration & Operations Manager to manage space planning, event planning, security key fobs, and facility requests
Manage an active calendar of appointments, meetings, video calls and travel plans on behalf of attorneys
Process new client/matter documentation, including conflict checks, input information into firm’s new business intake system, and prepare engagement letters to clients
Compose and prepare confidential correspondence
Transcribe, type, edit, proofread, and finalize legal documents, correspondence, memos, charts, billings and reports from dictation, handwritten or existing documents
Provide other administrative support across the office
Bring Your Best Knowledge Base & Education:
Ability to work in the office 40 hours per week
High school education or higher
Some experience in an office setting preferred
Strong organizational skills and attention to detail
Excellent verbal, written, and interpersonal skills
Multitasking and time‑management skills, with the ability to prioritize tasks
Team‑player mentality
Proficiency in MS Office
Ability to learn and embrace new skills and best practices as the position evolves and firm needs change
Ability to work well under pressure and meet tight deadlines
Ability to work well independently as well as effectively within a team
Ability to develop relationships and foster teamwork at all levels of the firm
Communication:
Excellent interpersonal skills and ability to work effectively with a diverse group of internal and external clients, attorneys, and staff
Strong oral and written communication skills
Ability to manage confidential information and sensitive situations with tact and discretion
Problem‑Solving Skills:
Ability and confidence to identify and analyze issues, make decisions, and initiate actions/solutions
Ability to respond to unexpected challenges, including proactively developing innovative solutions to complex problems while maintaining a professional demeanor
Professionalism:
Ability to maintain composure and demonstrate good judgment
Other:
Valid authorization to work in the U.S.
The Company We are a full‑service law firm with more than 350 lawyers and technical professionals who work in collaborative, interdisciplinary practices to serve clients around the world. We work with companies in all kinds of industries, as well as trade associations, nonprofits, educational institutions, governments, family trusts, and high‑net‑worth individuals. Since our firm’s founding in 1848, we’ve continuously evolved to meet our clients’ changing needs and expectations. One thing remains the same: For generations, clients have relied on Michael Best for exceptional legal service and business acumen.
The Location We have offices in Wisconsin (Milwaukee, Madison, Green Bay, Waukesha); Illinois (Chicago); Utah (Salt Lake City); Colorado (Denver); Texas (Austin); North Carolina (Charlotte, Durham, Raleigh, Wilmington); California (Los Angeles); Nebraska (Lincoln) and Washington DC. Our contemporary office spaces are ideal for concentration and collaboration; supporting our culture of working together to make great things happen for our clients.
This position is located in our Milwaukee, WI office.
Why You Should Apply At Michael Best, we are proud to offer a comprehensive and competitive Total Rewards package that provides a variety of resources designed to enhance our employees’ overall well‑being, both at work and at home. Competitive base pay, outstanding benefits, opportunities for learning and growth, programs designed to help you plan for the future, and perks that inspire your downtime are all part of our total compensation package.
Learning and Growth
Challenging and dynamic role
Professional growth opportunities
Performance management and coaching
Specialized training programs
Medical, vision care, health savings accounts, flexible spending accounts, wellness program, employee and family assistance program
Total Compensation
Competitive base pay
Annual merit review/incentive pay
Planning for the Future
401(k) with company contribution
Short‑term disability plan
Long‑term disability plan
Life insurance
Critical illness insurance
Parental/family leave
Culture and Workplace
Respected organization with collaborative culture
Growing firm with an exciting future
Contemporary work environment
Positive and respectful work climate
Performance recognition
To be considered for this position, please submit an application via our online portal.
Michael Best & Friedrich LLP, Michael Best Strategies LLC, and Michael Best Consulting LLC (collectively known as “Michael Best”) are steadfastly committed to providing equal employment opportunity and maintaining a workplace for employees and applicants for employment that is free from discrimination based upon age, race, religion, color, disability, marital status, sex (including pregnancy), national origin, ancestry, ethnicity, sexual orientation, gender identity or expression, genetic information, veteran or military status, or any other status protected by applicable federal, state, or local law.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, please contact our recruiting team at 414.225.4999 or careers@michaelbest.com to let us know the nature of your request and your contact information.
#J-18808-Ljbffr
The Office Services & Reception Specialist will be the first point of contact for all clients and employees and must enjoy providing efficient, gracious, and professional customer service. Additionally, they will assist attorneys by drafting documents and correspondence, managing calendars and helping with other projects on an as‑needed basis.
What You’ll Be Doing
General office responsibilities: monitor phones, order office supplies, process mail/FedEx
Serve visitors by greeting, welcoming, and directing them appropriately
Notify firm’s personnel of visitor arrival
Set up, take down, and clean/sanitize conference rooms for meetings
Arrange catering orders for office meetings and events, as requested
Basic events support, under Administration & Operations Manager (AOM) direction, for office events, client hosting events, and recognition celebrations
Monitor anniversary and birthday calendar and recognition activities
Supplies inventory monitoring, ordering and stocking
Work with the Administration & Operations Manager to manage space planning, event planning, security key fobs, and facility requests
Manage an active calendar of appointments, meetings, video calls and travel plans on behalf of attorneys
Process new client/matter documentation, including conflict checks, input information into firm’s new business intake system, and prepare engagement letters to clients
Compose and prepare confidential correspondence
Transcribe, type, edit, proofread, and finalize legal documents, correspondence, memos, charts, billings and reports from dictation, handwritten or existing documents
Provide other administrative support across the office
Bring Your Best Knowledge Base & Education:
Ability to work in the office 40 hours per week
High school education or higher
Some experience in an office setting preferred
Strong organizational skills and attention to detail
Excellent verbal, written, and interpersonal skills
Multitasking and time‑management skills, with the ability to prioritize tasks
Team‑player mentality
Proficiency in MS Office
Ability to learn and embrace new skills and best practices as the position evolves and firm needs change
Ability to work well under pressure and meet tight deadlines
Ability to work well independently as well as effectively within a team
Ability to develop relationships and foster teamwork at all levels of the firm
Communication:
Excellent interpersonal skills and ability to work effectively with a diverse group of internal and external clients, attorneys, and staff
Strong oral and written communication skills
Ability to manage confidential information and sensitive situations with tact and discretion
Problem‑Solving Skills:
Ability and confidence to identify and analyze issues, make decisions, and initiate actions/solutions
Ability to respond to unexpected challenges, including proactively developing innovative solutions to complex problems while maintaining a professional demeanor
Professionalism:
Ability to maintain composure and demonstrate good judgment
Other:
Valid authorization to work in the U.S.
The Company We are a full‑service law firm with more than 350 lawyers and technical professionals who work in collaborative, interdisciplinary practices to serve clients around the world. We work with companies in all kinds of industries, as well as trade associations, nonprofits, educational institutions, governments, family trusts, and high‑net‑worth individuals. Since our firm’s founding in 1848, we’ve continuously evolved to meet our clients’ changing needs and expectations. One thing remains the same: For generations, clients have relied on Michael Best for exceptional legal service and business acumen.
The Location We have offices in Wisconsin (Milwaukee, Madison, Green Bay, Waukesha); Illinois (Chicago); Utah (Salt Lake City); Colorado (Denver); Texas (Austin); North Carolina (Charlotte, Durham, Raleigh, Wilmington); California (Los Angeles); Nebraska (Lincoln) and Washington DC. Our contemporary office spaces are ideal for concentration and collaboration; supporting our culture of working together to make great things happen for our clients.
This position is located in our Milwaukee, WI office.
Why You Should Apply At Michael Best, we are proud to offer a comprehensive and competitive Total Rewards package that provides a variety of resources designed to enhance our employees’ overall well‑being, both at work and at home. Competitive base pay, outstanding benefits, opportunities for learning and growth, programs designed to help you plan for the future, and perks that inspire your downtime are all part of our total compensation package.
Learning and Growth
Challenging and dynamic role
Professional growth opportunities
Performance management and coaching
Specialized training programs
Medical, vision care, health savings accounts, flexible spending accounts, wellness program, employee and family assistance program
Total Compensation
Competitive base pay
Annual merit review/incentive pay
Planning for the Future
401(k) with company contribution
Short‑term disability plan
Long‑term disability plan
Life insurance
Critical illness insurance
Parental/family leave
Culture and Workplace
Respected organization with collaborative culture
Growing firm with an exciting future
Contemporary work environment
Positive and respectful work climate
Performance recognition
To be considered for this position, please submit an application via our online portal.
Michael Best & Friedrich LLP, Michael Best Strategies LLC, and Michael Best Consulting LLC (collectively known as “Michael Best”) are steadfastly committed to providing equal employment opportunity and maintaining a workplace for employees and applicants for employment that is free from discrimination based upon age, race, religion, color, disability, marital status, sex (including pregnancy), national origin, ancestry, ethnicity, sexual orientation, gender identity or expression, genetic information, veteran or military status, or any other status protected by applicable federal, state, or local law.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, please contact our recruiting team at 414.225.4999 or careers@michaelbest.com to let us know the nature of your request and your contact information.
#J-18808-Ljbffr