Bon Secours Mercy Health
Unit Secretary - Progressive Care (PCU) - St. Mary's Hospital
Bon Secours Mercy Health, Richmond, Virginia, United States, 23214
Unit Secretary - Progressive Care (PCU) - St. Mary's Hospital
Join to apply for the Unit Secretary – Progressive Care (PCU) - St. Mary's Hospital role at Bon Secours Mercy Health.
Under general supervision, the Unit Secretary provides clerical support to the nursing unit. As a member of the nursing unit, the Unit Secretary conducts themselves to promote an organized and positive culture on the unit.
Essential Functions
Must possess the ability to troubleshoot and resolve caller problems and specific requests in a timely manner.
Provides excellent, customer‑focused service by prioritizing and navigating all internal and external calls in a prompt, respectful manner from both internal customers and the community.
Schedules discharge follow‑up appointments; assists in recording traumas and codes within the facility.
Performs other administrative or clerical duties and projects as assigned.
Other duties as assigned.
Education
High School Degree or GED.
Experience
Prior healthcare clerical work (preferred, not required).
Training
EPIC Electronic Health Record (EHR) (preferred, not required).
Skills & Abilities
Possesses problem‑solving skills, basic computer skills, 25 WPM typing skills with excellent communication and interpersonal skills.
Engage with staff and patients in a professional manner.
Ability to be proactive in a rapidly changing environment.
What We Offer
Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible).
Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts.
Paid time off, parental and FMLA leave, short‑ and long‑term disability, backup care for children and elders.
Tuition assistance, professional development and continuing education support.
Benefits may vary based on the market and employment status.
All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Bon Secours Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are affirmative action and equal opportunity employers, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com.
Seniority level Entry level
Employment type Full‑time
Job function Administrative
Industries Hospitals and Health Care
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Under general supervision, the Unit Secretary provides clerical support to the nursing unit. As a member of the nursing unit, the Unit Secretary conducts themselves to promote an organized and positive culture on the unit.
Essential Functions
Must possess the ability to troubleshoot and resolve caller problems and specific requests in a timely manner.
Provides excellent, customer‑focused service by prioritizing and navigating all internal and external calls in a prompt, respectful manner from both internal customers and the community.
Schedules discharge follow‑up appointments; assists in recording traumas and codes within the facility.
Performs other administrative or clerical duties and projects as assigned.
Other duties as assigned.
Education
High School Degree or GED.
Experience
Prior healthcare clerical work (preferred, not required).
Training
EPIC Electronic Health Record (EHR) (preferred, not required).
Skills & Abilities
Possesses problem‑solving skills, basic computer skills, 25 WPM typing skills with excellent communication and interpersonal skills.
Engage with staff and patients in a professional manner.
Ability to be proactive in a rapidly changing environment.
What We Offer
Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible).
Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts.
Paid time off, parental and FMLA leave, short‑ and long‑term disability, backup care for children and elders.
Tuition assistance, professional development and continuing education support.
Benefits may vary based on the market and employment status.
All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Bon Secours Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are affirmative action and equal opportunity employers, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com.
Seniority level Entry level
Employment type Full‑time
Job function Administrative
Industries Hospitals and Health Care
#J-18808-Ljbffr