Premier Aquatics
Summer Customer Service Representative
Premier Aquatics, Paramount, California, United States, 90723
NO EXPERIENCE NEEDED
PART-TIME/HOURLY TEAM MEMBERS ELIGIBLE FOR RAISE AFTER EVERY 60 SHIFTS
COMPENSATION $17.50-$20.50/hr
Seasonal/ part-time, hourly
March - October
SUMMARY As a Customer Service Representative, you will serve as the main contact for the public swimmers of Paramount and the families participating in the Premier Swim Academy programs. Your primary duties revolve around ensuring precision in check-ins, maintaining a structured approach to swim lessons, and providing adept assistance to patrons for inquiries, concerns, or necessary account modifications. This role demands a steadfast commitment to accuracy, efficiency, and professionalism in order to uphold the standards expected in such a responsible position.
ESSENTIAL DUTIES Assist all opening and/or closing procedures at the facility
Ability to learn and execute all front desk admin duties
Being proactive and looking for ways to improve class fill rates and family happiness
Contributing to team culture by participating in team events and cultivating a positive atmosphere
Proficient in all technology platforms utilized by Premier Aquatics
Maintain a high level of customer service to patrons
Ensure that all rules and appropriate safety measures are stated and communicated clearly
Know all swim programs, events, and other activities that occur at the Paramount Aquatic Center
Attend quarterly in-service training programs
Perform other duties as assigned
QUALIFICATIONS Minimum Ability to obtain and maintain a StarGuard Elite Basic Life Support certification
Must have availability from 12p-7p Friday, 9a-5p Saturday, and 12p-4:30p Sunday
Reliability and commitment to scheduled shifts
Comfortability communication with both adults and children
Must have the ability to lift 50 lbs. and stand for 8 hours
Preferred Have prior swim customer service experience
StarGuard Elite Basic Life Support Certification
Morning, weekday, and/or weekend availability
Bilingual in both English and Spanish
WHAT SETS PREMIER AQUATICS APART? ✨Exciting Opportunities: Immerse yourself in a career that's not just about lifeguarding – it's about creating memorable experiences by the water.
✨Professional Development: We love to promote from within! You may be given the opportunity to elevate your skills with our exclusive leadership training and safety credentials, designed to boost your career and set you apart.
✨Build Your Resume: We're not just offering a job; we're offering a pathway to enhancing your resume and college applications. Make a splash with the right experience!
✨Team Spirit: Join a community of like-minded individuals who share your passion for water safety and having a great time while doing it.
Our company is an at-will employer. This means that regardless of any provision, either you or the company may terminate the employment relationship at any time, for any reason, with or without cause for notice.
Our company is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on anylegally-recognizedbasis [“protected class”] including, but not limited to: race; color; religion; genetic information; national origin; sex; pregnancy, childbirth, or related medical conditions; age; disability; citizenship status; uniform service member status; or any other protected class under federal, state, or local law.
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PART-TIME/HOURLY TEAM MEMBERS ELIGIBLE FOR RAISE AFTER EVERY 60 SHIFTS
COMPENSATION $17.50-$20.50/hr
Seasonal/ part-time, hourly
March - October
SUMMARY As a Customer Service Representative, you will serve as the main contact for the public swimmers of Paramount and the families participating in the Premier Swim Academy programs. Your primary duties revolve around ensuring precision in check-ins, maintaining a structured approach to swim lessons, and providing adept assistance to patrons for inquiries, concerns, or necessary account modifications. This role demands a steadfast commitment to accuracy, efficiency, and professionalism in order to uphold the standards expected in such a responsible position.
ESSENTIAL DUTIES Assist all opening and/or closing procedures at the facility
Ability to learn and execute all front desk admin duties
Being proactive and looking for ways to improve class fill rates and family happiness
Contributing to team culture by participating in team events and cultivating a positive atmosphere
Proficient in all technology platforms utilized by Premier Aquatics
Maintain a high level of customer service to patrons
Ensure that all rules and appropriate safety measures are stated and communicated clearly
Know all swim programs, events, and other activities that occur at the Paramount Aquatic Center
Attend quarterly in-service training programs
Perform other duties as assigned
QUALIFICATIONS Minimum Ability to obtain and maintain a StarGuard Elite Basic Life Support certification
Must have availability from 12p-7p Friday, 9a-5p Saturday, and 12p-4:30p Sunday
Reliability and commitment to scheduled shifts
Comfortability communication with both adults and children
Must have the ability to lift 50 lbs. and stand for 8 hours
Preferred Have prior swim customer service experience
StarGuard Elite Basic Life Support Certification
Morning, weekday, and/or weekend availability
Bilingual in both English and Spanish
WHAT SETS PREMIER AQUATICS APART? ✨Exciting Opportunities: Immerse yourself in a career that's not just about lifeguarding – it's about creating memorable experiences by the water.
✨Professional Development: We love to promote from within! You may be given the opportunity to elevate your skills with our exclusive leadership training and safety credentials, designed to boost your career and set you apart.
✨Build Your Resume: We're not just offering a job; we're offering a pathway to enhancing your resume and college applications. Make a splash with the right experience!
✨Team Spirit: Join a community of like-minded individuals who share your passion for water safety and having a great time while doing it.
Our company is an at-will employer. This means that regardless of any provision, either you or the company may terminate the employment relationship at any time, for any reason, with or without cause for notice.
Our company is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on anylegally-recognizedbasis [“protected class”] including, but not limited to: race; color; religion; genetic information; national origin; sex; pregnancy, childbirth, or related medical conditions; age; disability; citizenship status; uniform service member status; or any other protected class under federal, state, or local law.
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