TEKsystems
We are seeking a detail-oriented and customer-focused DME Intake Specialist to join our team. This role involves managing durable medical equipment (DME) orders, ensuring compliance with insurance and billing requirements, and providing exceptional service to patients.
Key Responsibilities
Enter and process sales orders accurately.
Verify insurance information and ensure proper documentation for billing.
Review prescriptions and supporting chart notes for compliance; follow up with physicians as needed.
Interact directly with clients to provide assistance and support.
Perform OTC sales of soft goods and accessories.
Dispense medical equipment and soft goods billed to insurance (e.g., walkers, bath safety items, mobility aids, orthopedic supports).
Provide patient instruction on all dispensed items.
Unpack shipments (including palletized shipments); must be able to lift up to 35 lbs.
Assemble basic medical equipment.
Enter patient demographic data accurately.
Participate in an on-call rotation.
On-Call Details
Regular rotation of approximately 3-4 days per month, including holidays.
Paid for actual time worked plus a stipend:
$30 for weekdays
$100 for Saturdays
$75 for Sundays
Quarterly schedule provided for planning; employees may trade days if needed.
Qualifications
Strong interpersonal and customer service skills.
Accurate and proficient data entry skills (must pass a typing test).
Dependable and punctual.
Ability to multitask in a fast-paced environment.
Work Environment Busy, hands-on role involving equipment sales and patient instruction.
Hours: Monday-Friday, 8:30 AM - 5:00 PM, plus on-call rotation after training.
Employee Value Proposition Join a dynamic team where your attention to detail and customer care make a real difference in patients' lives. This role offers variety, responsibility, and the opportunity to grow within a supportive environment. Job Type & Location Contract to Hire position based out of Greenfield, WI.
Pay and Benefits The pay range for this position is $20.00 - $20.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may depend on specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type Fully onsite position in Greenfield, WI.
Application Deadline This position is anticipated to close on Jan 22, 2026.
Equal Opportunity Employer The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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Key Responsibilities
Enter and process sales orders accurately.
Verify insurance information and ensure proper documentation for billing.
Review prescriptions and supporting chart notes for compliance; follow up with physicians as needed.
Interact directly with clients to provide assistance and support.
Perform OTC sales of soft goods and accessories.
Dispense medical equipment and soft goods billed to insurance (e.g., walkers, bath safety items, mobility aids, orthopedic supports).
Provide patient instruction on all dispensed items.
Unpack shipments (including palletized shipments); must be able to lift up to 35 lbs.
Assemble basic medical equipment.
Enter patient demographic data accurately.
Participate in an on-call rotation.
On-Call Details
Regular rotation of approximately 3-4 days per month, including holidays.
Paid for actual time worked plus a stipend:
$30 for weekdays
$100 for Saturdays
$75 for Sundays
Quarterly schedule provided for planning; employees may trade days if needed.
Qualifications
Strong interpersonal and customer service skills.
Accurate and proficient data entry skills (must pass a typing test).
Dependable and punctual.
Ability to multitask in a fast-paced environment.
Work Environment Busy, hands-on role involving equipment sales and patient instruction.
Hours: Monday-Friday, 8:30 AM - 5:00 PM, plus on-call rotation after training.
Employee Value Proposition Join a dynamic team where your attention to detail and customer care make a real difference in patients' lives. This role offers variety, responsibility, and the opportunity to grow within a supportive environment. Job Type & Location Contract to Hire position based out of Greenfield, WI.
Pay and Benefits The pay range for this position is $20.00 - $20.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may depend on specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type Fully onsite position in Greenfield, WI.
Application Deadline This position is anticipated to close on Jan 22, 2026.
Equal Opportunity Employer The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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