The JOY FM
Description:
We are looking for a reliable Dispatcher to act as a communication point for funeral home removal calls. You will receive requests, transmit messages and track vehicles. The ideal candidate must be primarily an excellent communicator and able to remain calm and composed, especially in stressful situations. You must be able to multi-task as well as take the appropriate action with little supervision. The goal is to enable different parties to communicate well by ensuring the accurate and timely transmission of information.
Responsibilities
Receive funeral home removal calls and record significant information Address problems and requests by transmitting information or providing solutions Receive and dispatch call Prioritize calls according to urgency and importance Use phone or computer to send drivers to appropriate locations Monitor the route and status of drivers Provide drivers with information about orders, obstacles and requirements Enter data in computer system and maintain logs and records of calls, activities and other information Skills
Proven experience as dispatcher or relevant position Fast typing with experience in data entry Knowledge of procedures and guideline for emergency situations Proficient in English (oral and written) Outstanding organizational and multitasking abilities Active listener with excellent communication skills Sound judgement and critical thinking High school diploma Benefits
Paid time off Schedule
12 hour shift Qualifications
Time Management Customer Service Skills
#J-18808-Ljbffr
Receive funeral home removal calls and record significant information Address problems and requests by transmitting information or providing solutions Receive and dispatch call Prioritize calls according to urgency and importance Use phone or computer to send drivers to appropriate locations Monitor the route and status of drivers Provide drivers with information about orders, obstacles and requirements Enter data in computer system and maintain logs and records of calls, activities and other information Skills
Proven experience as dispatcher or relevant position Fast typing with experience in data entry Knowledge of procedures and guideline for emergency situations Proficient in English (oral and written) Outstanding organizational and multitasking abilities Active listener with excellent communication skills Sound judgement and critical thinking High school diploma Benefits
Paid time off Schedule
12 hour shift Qualifications
Time Management Customer Service Skills
#J-18808-Ljbffr