First-Line IT Support Technician (Windows/Azure/MFA)

A technology services provider is seeking a full-time Service Desk Technician in Morrisville, NC. The ideal candidate will provide first-level technical support via multiple channels, troubleshoot Windows 10/11 issues, and manage user accounts in Azure Active Directory. This position demands strong communication skills and problem-solving ability, along with hands-on experience with IT support tools like Jira and ServiceNow. A proactive mindset in a structured SLA-driven environment is essential for success. #J-18808-Ljbffr