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American Airlines

Analyst, Distribution Product Development

American Airlines, Dallas, Texas, United States, 75215

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Analyst, Distribution Product Development Posting Start Date: 1/8/26. Location: DFW Headquarters Building 8 (DFW-SV08). Cities: Dallas - TX. Requisition ID: 83169. This job will continue to be posted until at least 1/15/26. If interested, please apply prior to this date.

Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

Responsible for driving New Distribution Capabilities (NDC) Product innovation through extensive stakeholder input gathering and analysis, defining and measuring Objectives and Key Results to drive prioritization of efforts, communicating and achieving upcoming features, and delivering that vision through strong partnerships with our technology provider and IT partners.

This role is part of the Distribution Team within the Revenue Engineering organization.

What you'll do

Provide testing assistance with all phases of program and project activities that range from small to large and vary in scope.

Helps identify and analyze resolution to issues that are raised by agencies/integrators.

Plays a key role in preparation of test scripts, iterative testing with a developer, shared management of all direct connect project testing efforts.

Maintains and updates various documents to ensure accuracy in project requirements and tracking.

Prepares reports on project testing status.

Develops product subject matter expertise.

Helps troubleshoot technical issues and prioritize defect fixes and small enhancements among larger feature efforts.

Partners closely with IT technical leads to develop solutions that deliver customer value quickly while reducing ongoing operational costs.

All you'll need for success Minimum Qualifications- Education & Prior Job Experience

1 year related Airline/Reservations experience

Experience with Agile, Quality Assurance testing, product ownership, project delivery

Preferred Qualifications- Education & Prior Job Experience

XML/SOAP experience

Skills, Licenses & Certifications

Ability to effectively analyze, and concisely present findings and strategies to senior leadership

Ability to quickly absorb technical concepts and communicate them to a non-technical audience

Knowledge of Sabre PSS, Airline, Contact Center, GDS and NDC

Knowledge of XML and SOAP preferred

Proven ability to set priorities and manage day-to-day evolution of issues

Must be well organized and detail oriented

Strong analytical skills

Flexible and adaptable to changing environment

What you'll get

Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.

Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.

Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.

401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.

Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status. We support and obey laws that prohibit discrimination everywhere we do business. American Airlines, Inc fully considers all qualified applicants including those with a criminal history.

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