In-N-Out Burgers, Inc.
Location: 1948 Double Double Drive, Franklin, TN
Job Posting Location - City, State:
Franklin, TN
Job Posting Location - Street:
1948 Double Double Drive
Work Type:
Full-time
Department:
Snyder Operations
Description & Requirements
Come join our family at In-N-Out Burger! We have an excellent opportunity for a full time
Concierge Events Planner
on the Concierge events team in
Baldwin Park, CA . This role currently operates out of Baldwin Park, CA, but will be
relocating to the Franklin, TN office in summer 2026
. This position is responsible for the research, planning, and execution of Personal, Corporate, and Philanthropic travel for In-N-Out Burger's Owner and Family. General Responsibilities
Provide concierge, white glove level service in planning and on-site/off-site execution Research and coordinate travel arrangements ensuring that reservations for air travel, car rentals, and overnight accommodations are accurate and that itineraries and instructions are communicated in a timely manner. Analyze services provided by various vendors and provide recommendation as appropriate. With guidance from the Concierge Manager, problem solve and make decisions utilizing policies, procedures, and business plans Work with the Concierge events team to plan 50+ events per year Collaborate and partner with the Events Teams as well as cross-functional teams in striving for successful high-quality events Collaborate with team members in providing the highest-level of service and support Research destinations, locations, and points of interest including resorts, hotels, campsites, and other accommodations as well as activities and transportation Develop and create trip presentations from research, collaborating with Concierge Manager throughout On-site or off-site support and concierge level service extended to family members/VIPs Create itinerary, travel documents, and operations plans Administrative tracking including logistics, flight & travel logs, digital itineraries, budgeting, forecasting, and reconciliation. Pay Range is $89,000-$100,000 Office location:
Position currently in
Baldwin Park, CA , but will move to
Franklin, TN
summer 2026 Other Requirements
Nights, Weekends, and Holiday availability required Travel: 30%-40% travel, including overnight hotel stays, both domestic and international travel On-call availability for travel changes and modifications Excellent Benefits, to include Medical, Dental, Vision, Life Insurance, FSA’s, 401(k)/Profit Sharing Plan, Adoption Assistance, Education Reimbursement, Supplemental Health Plans and Pet Insurance Qualifications
5+ years experience as an Event Planner, Executive Personal Assistant, or Concierge Travel Planner required Polished verbal and written communication, problem solving, and detail oriented thinking/skills Positive attitude, excellent follow-through, and strong communication skills Exceptional customer service traits in handling VIP/Executive Family members requiring high touch reservation assistance Ability to travel both domestically and internationally, 30-40% of the year Software proficiency in: Microsoft Office Suite and O365 preferred Physical Requirements
Must be able to stand and walk for long periods of time during events Must be able to lift up to 50 pounds at times Must be able to work a variety of hours in order to accommodate events ABOUT In-N-Out Burger
In-N-Out Burger was founded in 1948 by Harry and Esther Snyder in Baldwin Park, California, and remains privately owned and operated. Under the direction of the Snyder family, the company has opened restaurants throughout California, Nevada, Arizona, Utah, Texas, Oregon, Colorado, Washington and Tennessee. In-N-Out Burger’s menu has remained the same since 1948, and we have maintained a simple philosophy – serve only the highest quality product, prepare it in a clean and sparkling environment, and serve it in a warm and friendly manner. We have built a reputation for fresh, made-to-order foods prepared and served by friendly, well trained Associates. In-N-Out Burger offers a competitive salary and comprehensive benefits package. We are an Equal Opportunity Employer by choice. Should there be a need, In-N-Out Burger will provide reasonable accommodation to complete the interview process upon request.
#J-18808-Ljbffr
Come join our family at In-N-Out Burger! We have an excellent opportunity for a full time
Concierge Events Planner
on the Concierge events team in
Baldwin Park, CA . This role currently operates out of Baldwin Park, CA, but will be
relocating to the Franklin, TN office in summer 2026
. This position is responsible for the research, planning, and execution of Personal, Corporate, and Philanthropic travel for In-N-Out Burger's Owner and Family. General Responsibilities
Provide concierge, white glove level service in planning and on-site/off-site execution Research and coordinate travel arrangements ensuring that reservations for air travel, car rentals, and overnight accommodations are accurate and that itineraries and instructions are communicated in a timely manner. Analyze services provided by various vendors and provide recommendation as appropriate. With guidance from the Concierge Manager, problem solve and make decisions utilizing policies, procedures, and business plans Work with the Concierge events team to plan 50+ events per year Collaborate and partner with the Events Teams as well as cross-functional teams in striving for successful high-quality events Collaborate with team members in providing the highest-level of service and support Research destinations, locations, and points of interest including resorts, hotels, campsites, and other accommodations as well as activities and transportation Develop and create trip presentations from research, collaborating with Concierge Manager throughout On-site or off-site support and concierge level service extended to family members/VIPs Create itinerary, travel documents, and operations plans Administrative tracking including logistics, flight & travel logs, digital itineraries, budgeting, forecasting, and reconciliation. Pay Range is $89,000-$100,000 Office location:
Position currently in
Baldwin Park, CA , but will move to
Franklin, TN
summer 2026 Other Requirements
Nights, Weekends, and Holiday availability required Travel: 30%-40% travel, including overnight hotel stays, both domestic and international travel On-call availability for travel changes and modifications Excellent Benefits, to include Medical, Dental, Vision, Life Insurance, FSA’s, 401(k)/Profit Sharing Plan, Adoption Assistance, Education Reimbursement, Supplemental Health Plans and Pet Insurance Qualifications
5+ years experience as an Event Planner, Executive Personal Assistant, or Concierge Travel Planner required Polished verbal and written communication, problem solving, and detail oriented thinking/skills Positive attitude, excellent follow-through, and strong communication skills Exceptional customer service traits in handling VIP/Executive Family members requiring high touch reservation assistance Ability to travel both domestically and internationally, 30-40% of the year Software proficiency in: Microsoft Office Suite and O365 preferred Physical Requirements
Must be able to stand and walk for long periods of time during events Must be able to lift up to 50 pounds at times Must be able to work a variety of hours in order to accommodate events ABOUT In-N-Out Burger
In-N-Out Burger was founded in 1948 by Harry and Esther Snyder in Baldwin Park, California, and remains privately owned and operated. Under the direction of the Snyder family, the company has opened restaurants throughout California, Nevada, Arizona, Utah, Texas, Oregon, Colorado, Washington and Tennessee. In-N-Out Burger’s menu has remained the same since 1948, and we have maintained a simple philosophy – serve only the highest quality product, prepare it in a clean and sparkling environment, and serve it in a warm and friendly manner. We have built a reputation for fresh, made-to-order foods prepared and served by friendly, well trained Associates. In-N-Out Burger offers a competitive salary and comprehensive benefits package. We are an Equal Opportunity Employer by choice. Should there be a need, In-N-Out Burger will provide reasonable accommodation to complete the interview process upon request.
#J-18808-Ljbffr