Veracityinsurance
At Veracity, we aim to be a different kind of insurance partner – one that is free from outside investors, venture capital, or the pressures of a corporate parent.
Ours is a culture of empowerment – one that believes in effort, results, and accountability. We believe that transparency fosters trust, trust fosters growth, and that growth drives innovation. Our commitment to rigorous evaluation and relentless execution lead to rapid evolution.
We answer only to the small business owners we serve, and this independence allows us to stay focused on what matters most: helping their businesses thrive by providing expert guidance and best-in‑class insurance policies.
We’re growing fast and want you to be a part of it!
We’re seeking a skilled and driven
Account Manager
to join our team. Reporting to the Director of Revenue, this remote role serves as the primary point of contact for existing clients, ensuring a seamless experience from onboarding through policy renewal. The Account Manager builds and maintains long‑term client relationships by proactively addressing needs, managing renewals, identifying cross‑selling opportunities, and coordinating with internal and external partners to deliver timely, effective solutions.
Key Responsibilities
Serve as the main point of contact for assigned clients, ensuring a smooth transition from sales through onboarding and continued support throughout the policy term and renewal cycle
Manage a portfolio of client accounts by responding to inquiries, processing policy changes, and resolving issues efficiently and professionally
Collaborate with underwriters, carriers, and internal teams to coordinate account activity and ensure a consistent, high‑quality client experience
Conduct proactive outreach ahead of renewals to review coverage, assess business changes, and recommend appropriate adjustments to maintain retention and satisfaction
Identify cross‑selling and referral opportunities by understanding clients’ business goals, risk profiles, and evolving coverage needs
Maintain accurate client data and documentation in HubSpot, AMS, and related systems to ensure data integrity and visibility into the book of business
Partner with sales, service, and carrier teams to streamline processes, enhance communication, and drive operational efficiency
Stay informed on Veracity Insurance product offerings, carrier underwriting guidelines, and industry best practices to provide informed, consultative guidance
Adhere to all licensing, regulatory, and company standards to ensure compliance and operational excellence
Required to perform other duties as requested, directed, or assigned
Requirements and Qualifications
Bachelor’s degree in Business, Communications, or a related field preferred
3‑5 years of insurance experience, ideally within a commercial or retail insurance environment
Excellent verbal and written communication skills with a proven ability to build and maintain strong client relationships through responsiveness, follow‑through, and clear communication
Strong organizational skills with the ability to manage multiple priorities and deadlines in a fast‑paced environment
Proactive problem‑solver who anticipates client needs and delivers effective, timely solutions
Experienced with HubSpot, AMS, or similar CRM platforms; proficient with Microsoft Office Suite and virtual collaboration tools
Knowledge of—or strong interest in developing expertise in—insurance products, underwriting processes, consultative selling, and industry regulations
Health, dental, and vision plans
Amazing work‑life balance with 4 weeks of Paid Time Off
10 Paid Company Holidays with 2 floating holidays
401K Programs with employer match
Personal assistance programs for support in a healthy personal and work life
Why Veracity?
Engage in groundbreaking projects that are reshaping the insurance landscape
Collaborate with a group of dedicated, like‑minded professionals
Experience a culture that prioritizes growth and development
Compensation Range: $70k/yr - $80k/yr + Bonuses We are proud to be an equal‑opportunity employer. We are committed to providing equal opportunities to all qualified applicants, regardless of race, color, religion, sex, national origin, disability, or any other legally protected characteristics.
If you need accommodation, please let us know during the interview process.
#J-18808-Ljbffr
Ours is a culture of empowerment – one that believes in effort, results, and accountability. We believe that transparency fosters trust, trust fosters growth, and that growth drives innovation. Our commitment to rigorous evaluation and relentless execution lead to rapid evolution.
We answer only to the small business owners we serve, and this independence allows us to stay focused on what matters most: helping their businesses thrive by providing expert guidance and best-in‑class insurance policies.
We’re growing fast and want you to be a part of it!
We’re seeking a skilled and driven
Account Manager
to join our team. Reporting to the Director of Revenue, this remote role serves as the primary point of contact for existing clients, ensuring a seamless experience from onboarding through policy renewal. The Account Manager builds and maintains long‑term client relationships by proactively addressing needs, managing renewals, identifying cross‑selling opportunities, and coordinating with internal and external partners to deliver timely, effective solutions.
Key Responsibilities
Serve as the main point of contact for assigned clients, ensuring a smooth transition from sales through onboarding and continued support throughout the policy term and renewal cycle
Manage a portfolio of client accounts by responding to inquiries, processing policy changes, and resolving issues efficiently and professionally
Collaborate with underwriters, carriers, and internal teams to coordinate account activity and ensure a consistent, high‑quality client experience
Conduct proactive outreach ahead of renewals to review coverage, assess business changes, and recommend appropriate adjustments to maintain retention and satisfaction
Identify cross‑selling and referral opportunities by understanding clients’ business goals, risk profiles, and evolving coverage needs
Maintain accurate client data and documentation in HubSpot, AMS, and related systems to ensure data integrity and visibility into the book of business
Partner with sales, service, and carrier teams to streamline processes, enhance communication, and drive operational efficiency
Stay informed on Veracity Insurance product offerings, carrier underwriting guidelines, and industry best practices to provide informed, consultative guidance
Adhere to all licensing, regulatory, and company standards to ensure compliance and operational excellence
Required to perform other duties as requested, directed, or assigned
Requirements and Qualifications
Bachelor’s degree in Business, Communications, or a related field preferred
3‑5 years of insurance experience, ideally within a commercial or retail insurance environment
Excellent verbal and written communication skills with a proven ability to build and maintain strong client relationships through responsiveness, follow‑through, and clear communication
Strong organizational skills with the ability to manage multiple priorities and deadlines in a fast‑paced environment
Proactive problem‑solver who anticipates client needs and delivers effective, timely solutions
Experienced with HubSpot, AMS, or similar CRM platforms; proficient with Microsoft Office Suite and virtual collaboration tools
Knowledge of—or strong interest in developing expertise in—insurance products, underwriting processes, consultative selling, and industry regulations
Health, dental, and vision plans
Amazing work‑life balance with 4 weeks of Paid Time Off
10 Paid Company Holidays with 2 floating holidays
401K Programs with employer match
Personal assistance programs for support in a healthy personal and work life
Why Veracity?
Engage in groundbreaking projects that are reshaping the insurance landscape
Collaborate with a group of dedicated, like‑minded professionals
Experience a culture that prioritizes growth and development
Compensation Range: $70k/yr - $80k/yr + Bonuses We are proud to be an equal‑opportunity employer. We are committed to providing equal opportunities to all qualified applicants, regardless of race, color, religion, sex, national origin, disability, or any other legally protected characteristics.
If you need accommodation, please let us know during the interview process.
#J-18808-Ljbffr