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Hendall Inc

Tier 1 IT Help Desk Pro for Web Platforms

Hendall Inc, Rockville, Maryland, us, 20849

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A reputable organization is seeking a Help Desk Specialist to deliver Tier 1 technical support for web-based training platforms. The ideal candidate will have at least three years of Help Desk or Customer Service experience, with strong analytical, problem-solving, and communication skills. Responsibilities include managing support tickets, responding to user inquiries, and collaborating with project teams. The salary range offered is between $60,000 to $70,000 per year, with a focus on timely resolution of technical issues. #J-18808-Ljbffr