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TalentBridge

CWR-Specialist, Billing I

TalentBridge, Gainesville, Georgia, United States, 30501

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About the Role Please find thejob description below.

Job Title:

Billing Specialist

Location:

Gainesville GA

Duration:

Contract

SHIFT DETAILS:

Monday - Friday 8 to 5

We’d love to schedule a quick call to go over the details and learn more about what you’re looking for in your next role. If this is not the right fit for what you are targeting right now we are also happy to pay a referral bonus if you have a former colleague in mind please feel free to pass this information along as well!

Manager Comments on Role:

(Please provide any relevant details on this role here)

As a Specialist, Billing, you will be responsible for reviewing and analyzing carrier freight bills, proactively resolving potential errors and duplicate billing, and facilitating the billing of orders to customers. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of.

Day-to-day Tasks

Communicate with internal and external sources to resolve open tasks; maintain quality and service levels when working with clients

Ensure issues are addressed immediately and appropriate parties are informed for proper resolution

Make customer satisfaction the primary "driver" for successful quality processes with internal and external teams

Develop a working understanding of the internal technologies required for daily functions

Communicate with various internal company departments to address problems preventing orders from billing to a customer

Partner with transportation providers to secure required documentation for customer billing

Facilitate and improve the efficiency of the current billing cycle time from carrier freight bill to client payment; continuously seek opportunities to improve current processes

Qualifications At a minimum, you’ll need:

1 year of experience in audit, accounts receivable, accounts payable, load planning or transportation/logistics

It’d be great if you also have:

Associate degree in Business or Transportation/Logistics, or the equivalent combination of education and experience

Experience with Microsoft Office

Strong problem-solving skills

Excellent verbal and written communication skills; ability to present clean, organized, and thorough information and data appropriate for intended audience

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