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Yale NewHaven Health

Patient Experience & Grievance Lead

Yale NewHaven Health, New Haven, Connecticut, us, 06540

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A leading healthcare organization is seeking a Patient Grievance Coordinator to manage the grievance process, ensuring compliance with regulatory guidelines. This role requires excellent communication skills and extensive experience in patient relations, including complaint resolution. The position also involves facilitating committee meetings and preparing reports on patient grievances to improve organizational responsiveness. Candidates should possess a Bachelor's degree in a relevant field and have 5-7 years of experience in a healthcare setting. #J-18808-Ljbffr