Yale New Haven Health
A leading healthcare organization in Connecticut seeks a Patient Grievance Coordinator. The role focuses on managing patient grievances to ensure compliance with CMS guidelines and involves coordinating with various hospital staff. Candidates should have a Bachelor’s degree in a relevant field, with five to seven years of experience in healthcare, particularly in patient relations. Exceptional communication and customer service skills are crucial for success in this role, providing a vital link between patients and the healthcare system.
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