DelMonte Hotel Group
Front Desk Clerk
Are you ready to apply your expertise to a rewarding career with a leader in the hospitality industry? Join the DelMonte Hotel Group team! We are currently seeking experienced and driven candidates just like you to serve as a Front Desk Clerk. You will play a key role to ensure a great guest and colleague experience.
Responsibilities
Greet, register, and assign rooms to guests.
Answer telephone.
Post charges (i.e. room, food, telephone), compute bill, collect payment, and make change for guests.
Make and confirm reservations.
Monitor room availability.
Block rooms.
Program wake‑up calls.
Handle guest mail and messages.
Perform check‑out services.
Open and close shifts, making cash drops as necessary.
Maintain market stock and coffee area as needed.
Provide information regarding hours and services of the hotel (restaurant, lounge, room service).
Provide guests with directions and information regarding the local area.
Assist in maintaining the cleanliness of the lobby, front entrance and surrounding areas.
Inspect lobby fixtures, equipment and conditions (lights, heating/cooling, furniture, wallpaper, etc.) for proper operation; report deficiencies.
Schedule shuttle runs for guests (for hotel properties with shuttle only).
Provide safe transportation to all guests using the hotel shuttle vehicle (select service properties only).
Perform laundry duties as needed (Fairfield Inn only).
Maintain continental breakfast, including closing and cleaning of area (Fairfield Inn only).
Qualifications
1 to 3 months related experience; High school diploma or general education degree (GED); or equivalent combination of education and experience.
Solid organizational, time‑management and prioritization skills.
Exceptional customer service skills.
Ability to multi‑task in a fast‑paced environment.
Basic computer and administrative skills.
Availability to work a flexible schedule.
Maintain a valid Driver’s License from the state in which you reside with no major violations.
Benefits As a Front Desk Clerk with DelMonte Hotel Group, you will be part of a hospitality leader that prides itself on cultivating a workplace that feels like home and that brings out the best in you, each and every day. Your hard work and professional dedication will be rewarded with excellent compensation packages, which may vary somewhat depending on location.
Compensation $16.00 - $16.25 per hour.
Comprehensive benefit packages for full‑time positions.
Hotel room discounts at our locations around the globe.
Discounts on food and beverages.
Professional development and advancement opportunities.
Seniority level Entry level
Employment type Part‑time
Job function Administrative
Industries Hospitality
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Responsibilities
Greet, register, and assign rooms to guests.
Answer telephone.
Post charges (i.e. room, food, telephone), compute bill, collect payment, and make change for guests.
Make and confirm reservations.
Monitor room availability.
Block rooms.
Program wake‑up calls.
Handle guest mail and messages.
Perform check‑out services.
Open and close shifts, making cash drops as necessary.
Maintain market stock and coffee area as needed.
Provide information regarding hours and services of the hotel (restaurant, lounge, room service).
Provide guests with directions and information regarding the local area.
Assist in maintaining the cleanliness of the lobby, front entrance and surrounding areas.
Inspect lobby fixtures, equipment and conditions (lights, heating/cooling, furniture, wallpaper, etc.) for proper operation; report deficiencies.
Schedule shuttle runs for guests (for hotel properties with shuttle only).
Provide safe transportation to all guests using the hotel shuttle vehicle (select service properties only).
Perform laundry duties as needed (Fairfield Inn only).
Maintain continental breakfast, including closing and cleaning of area (Fairfield Inn only).
Qualifications
1 to 3 months related experience; High school diploma or general education degree (GED); or equivalent combination of education and experience.
Solid organizational, time‑management and prioritization skills.
Exceptional customer service skills.
Ability to multi‑task in a fast‑paced environment.
Basic computer and administrative skills.
Availability to work a flexible schedule.
Maintain a valid Driver’s License from the state in which you reside with no major violations.
Benefits As a Front Desk Clerk with DelMonte Hotel Group, you will be part of a hospitality leader that prides itself on cultivating a workplace that feels like home and that brings out the best in you, each and every day. Your hard work and professional dedication will be rewarded with excellent compensation packages, which may vary somewhat depending on location.
Compensation $16.00 - $16.25 per hour.
Comprehensive benefit packages for full‑time positions.
Hotel room discounts at our locations around the globe.
Discounts on food and beverages.
Professional development and advancement opportunities.
Seniority level Entry level
Employment type Part‑time
Job function Administrative
Industries Hospitality
#J-18808-Ljbffr