iTrust Wellness
We are seeking a highly organized and personable Front Desk Coordinator to join the team in our West Greenville office. This position serves as the first point of contact for patients and plays a vital role in ensuring smooth daily operations of our front office. The ideal candidate is dependable, professional, and excels in a fast‑paced, patient‑focused environment.
We’re proud to have been recognized as a Top Workplace in South Carolina in 2023, 2024, and 2025.
Position Specifics Location: West Greenville Clinic (149 Commons Way, Greenville, SC 29611)
Schedule: Monday–Thursday, 7:30 AM–4:30 PM; Friday, 7:30 AM–1:00 PM
Responsibilities
Greet patients warmly and check them in for appointments
Verify demographic information and confirm appointment details
Answer and direct phone calls, voicemails, and patient messages
Monitor provider schedules and assist with appointment coordination
Maintain a clean, organized, and professional front office environment
Route financial or insurance‑related inquiries to the billing department
Coordinate with clinical and administrative teams to support overall patient experience
Professional Qualifications
High school diploma or equivalent required
1+ years of experience in a medical, behavioral health, or customer‑facing office setting preferred
Experience with EMR systems preferred
Strong interpersonal and communication skills
Ability to manage multiple tasks and stay organized under pressure
Professional demeanor and ability to maintain patient confidentiality
Compensation Package
Competitive Pay – $18–25/hour
Paid Time Off (PTO) – Earned per hour worked
Sick Time – 40 hours per year
Paid Company Holidays – 5 days (Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Friday after Thanksgiving)
Paid End‑of‑Year Break (Dec. 24 – Jan. 1) – office‑wide closure for the holidays to rest and recuperate
Medical, Dental, and Vision Insurance – Company contributed
Short‑Term and Long‑Term Disability Insurance – 100% Company covered
Life Insurance Policy – 100% Company covered
401(k) with employer match
iTrust Wellness Group, LLC is firmly committed to creating a diverse workplace and is proud to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender identity and/or expression, sexual orientation, ethnicity, national origin, age, disability, genetics, marital status, amnesty status, or veteran status applicable to state and federal laws.
Note: This job description is intended to convey essential duties and responsibilities and is not an exhaustive list of all functions and tasks required. The company reserves the right to modify the duties and responsibilities of the position as necessary.
Current or previous patients of iTrust Wellness Group are ineligible to apply.
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We’re proud to have been recognized as a Top Workplace in South Carolina in 2023, 2024, and 2025.
Position Specifics Location: West Greenville Clinic (149 Commons Way, Greenville, SC 29611)
Schedule: Monday–Thursday, 7:30 AM–4:30 PM; Friday, 7:30 AM–1:00 PM
Responsibilities
Greet patients warmly and check them in for appointments
Verify demographic information and confirm appointment details
Answer and direct phone calls, voicemails, and patient messages
Monitor provider schedules and assist with appointment coordination
Maintain a clean, organized, and professional front office environment
Route financial or insurance‑related inquiries to the billing department
Coordinate with clinical and administrative teams to support overall patient experience
Professional Qualifications
High school diploma or equivalent required
1+ years of experience in a medical, behavioral health, or customer‑facing office setting preferred
Experience with EMR systems preferred
Strong interpersonal and communication skills
Ability to manage multiple tasks and stay organized under pressure
Professional demeanor and ability to maintain patient confidentiality
Compensation Package
Competitive Pay – $18–25/hour
Paid Time Off (PTO) – Earned per hour worked
Sick Time – 40 hours per year
Paid Company Holidays – 5 days (Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Friday after Thanksgiving)
Paid End‑of‑Year Break (Dec. 24 – Jan. 1) – office‑wide closure for the holidays to rest and recuperate
Medical, Dental, and Vision Insurance – Company contributed
Short‑Term and Long‑Term Disability Insurance – 100% Company covered
Life Insurance Policy – 100% Company covered
401(k) with employer match
iTrust Wellness Group, LLC is firmly committed to creating a diverse workplace and is proud to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender identity and/or expression, sexual orientation, ethnicity, national origin, age, disability, genetics, marital status, amnesty status, or veteran status applicable to state and federal laws.
Note: This job description is intended to convey essential duties and responsibilities and is not an exhaustive list of all functions and tasks required. The company reserves the right to modify the duties and responsibilities of the position as necessary.
Current or previous patients of iTrust Wellness Group are ineligible to apply.
#J-18808-Ljbffr