Retro Fitness Corporate
Responsibilities of Front Desk Staff Member
Front Desk employee is the face of the Retro Fitness outlet. They greet and check in members, resolve member issues, handle membership sales and retention, follow up with prospects, sell in‑store merchandise, ensure a safe and clean environment, perform downtime tasks, open/close facility, and follow company policies.
Greeting and checking in members as they come in.
Resolving member issues in an effective manner.
Membership sales and retention.
Following up with prospects.
Selling in‑store merchandise such as Retro Blends Smoothies, Cooler Drinks, Pro Shop items, etc.
Ensuring a safe and clean environment for all members and staff.
Applicable downtime tasks provided by Management may include upkeep & walk throughs of facility.
Opening and closing the facility if scheduled.
Following company policies and procedures.
Requirements
A positive upbeat personality.
Effective ability to communicate with customers, coworkers and managers.
The ability to multi-task.
Customer service oriented.
Punctual, responsible and pays attention to detail.
CPR/AED training preferred.
Prior sales experience in a retail setting is preferred.
Successful completion of all Retro University courses.
Working environment is inside the Retro Fitness Outlet. Working hours could vary and include mornings, evenings, and weekends.
Direct Report This position is supervised by the positions below and in order of: Retro Fitness General Manager.
Compensation $15.43 per hour.
About Retro Fitness Retro Fitness is a Health Club built on the respect and dedication for each member who entrusts us to help them achieve their health and fitness goals. Our mission is to provide a consistent and innovative customer experience for each member to realize their true fitness potential; making America a healthier place 1 visit, 1 rep, 1 mile at a time.
The franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Retro Fitness Corporate.
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Greeting and checking in members as they come in.
Resolving member issues in an effective manner.
Membership sales and retention.
Following up with prospects.
Selling in‑store merchandise such as Retro Blends Smoothies, Cooler Drinks, Pro Shop items, etc.
Ensuring a safe and clean environment for all members and staff.
Applicable downtime tasks provided by Management may include upkeep & walk throughs of facility.
Opening and closing the facility if scheduled.
Following company policies and procedures.
Requirements
A positive upbeat personality.
Effective ability to communicate with customers, coworkers and managers.
The ability to multi-task.
Customer service oriented.
Punctual, responsible and pays attention to detail.
CPR/AED training preferred.
Prior sales experience in a retail setting is preferred.
Successful completion of all Retro University courses.
Working environment is inside the Retro Fitness Outlet. Working hours could vary and include mornings, evenings, and weekends.
Direct Report This position is supervised by the positions below and in order of: Retro Fitness General Manager.
Compensation $15.43 per hour.
About Retro Fitness Retro Fitness is a Health Club built on the respect and dedication for each member who entrusts us to help them achieve their health and fitness goals. Our mission is to provide a consistent and innovative customer experience for each member to realize their true fitness potential; making America a healthier place 1 visit, 1 rep, 1 mile at a time.
The franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Retro Fitness Corporate.
#J-18808-Ljbffr