City of Lakewood (WA)
Job Listing to remain open until January 22nd, 2026 at 5:00 p.m.
Are you passionate about leveraging your customer service skills and eye-for-detail to make a meaningful impact in an organization? If so, consider joining the City of Lakewood’s Human Resources team! In this role, you will play a vital part in administration of Human Resources functions while fostering a positive, healthy, and compliant workplace culture.
Human Resources Technician As a Human Resources Technician, you will provide support for all human resources functions, as well as be the subject matter expert for accurate input and maintenance of the HRIS system.
Ideal Candidate
Self - motivated
Organized
Accurate and efficient
Able to meet deadlines
Excellent communicator
Appreciates variety and change
Basic Function Under the direction of the Human Resources Manager, provide responsible administrative, professional and technical work of a confidential nature involving a broad range of human resources functions and employee labor relations activities.
Essential duties may include but are not limited to the following:
Administrative Support Budget : Assist with division budget process, including processing invoices, monitoring expenditures to budget, maintaining records, and producing reports as requested. Employee Programs : Provide administrative support for a variety of employee programs, including collecting data; conducting research; and preparing reports, files, correspondence, meeting agenda packets, forms, and other documents as required. Employment Posters : Ensure mandatory employment posters and information located on the Human Resources bulletin board(s) are current and compliant. Events : Assist with planning and implementing City-wide events such as quarterly employee recognition, and annual volunteer recognition, United Way Campaign, and WellCity Award events. Mail and Office Supplies : Process and distribute division mail daily; monitor supplies status and order replacement supplies as needed. Position Control : Assist with maintaining accurate and on-going position control tracking; ensure new positions are accounted for accurately and discontinued positions are retired. Update tracking systems and records as appropriate. Public Records Requests : Coordinate and track division responses to public records requests; ensure timely response is adhered; request response extensions, as needed; and provide regular status updates to HR team. Records Management : Establish and maintain human resources filing systems, including multiple employee personnel files; archive, retain, and destroy documents in accordance with laws, regulations, and City policies and procedures. Maintain databases, spreadsheets, and logs for personnel records and management reports. Verification of Employment : Review various communication avenues for verification of employment requests; coordinate response with Payroll, and ensure requests are processed in a timely and accurate manner. Attendance Maintain regular, reliable, and punctual attendance.
Benefits Customer Service : Respond to employee inquiries regarding City benefits; provide thorough and accurate information. Provide appropriate documents and/or self-service information to facilitate changes in benefits. Open Enrollment : Assist with annual open enrollment, review enrollment forms to ensure accurate and complete information is provided; enter updates into HRIS. Forms : Ensure current forms and information are readily accessible to employees in hard and electronic copies; update HRIS and third-party systems as appropriate. Customer Service Serve as a primary point of contact for internal and external customer service requests for information, data, guidance, and documents. Communicate with a variety of supervisors, directors, and employees regarding human resources activities, policies, issues, and programs; communicate with outside organizations regarding a wide variety of general practices, training, and
Reporting Generate regularly occurring and ad hoc reports, such as monthly organization chart updates, staffing reports, employee leave reports, and position control reporting. Conduct analysis to ensure reports are accurate and address the specific needs and request.
Safety Actively champion a culture of and commitment to workplace safety through everyday actions and leadership.
Salary and Benefit Surveys Complete annual salary and benefit salary surveys in a timely and accurate manner. Respond to requests for information from other cities.
Staffing Interviews : Participate on interview panels, upon request. As a Human Resources representative, ensure all interview interactions are professional, compliant, and job-related. New Employee Orientation : Coordinate and conduct onboarding orientations to enroll new employees into benefits, as appropriate; confirm eligibility to work in United States; issue building access/ID cards; review policies, safety, and wellness requirements; conduct initial compliance training; and complete/sign mandatory personnel documents. Track orientation checklist to ensure completion by established deadline. Exit Orientation : Coordinate and conduct exit orientation with terminating employees to provide final pay and benefits information; complete/sign personnel documents, including voluntary exit feedback form; and notify workers compensation coordinator of any unreported injuries. Ensure termination documents are processed timely and accurately. Systems Administration Building Access : Serve as primary point of contact for administering building access/employee ID cards. Ensure site access is appropriate per each individual’s position, monitor expiration access card expiration dates to ensure timely updates, terminate access for lost cards, and provide replacement cards as appropriate. Maintain related equipment, supplies, and operating procedures manual. HRIS : Ensure all personnel actions are entered into HRIS in a timely and accurate manner, audit entries, and update Payroll and/or third-party vendors as appropriate. Provide reports upon request. HR Webpage Administration : Serve as the primary point of contact for maintaining and updating the Human Resources page on the City website. Third-Party Systems : Enter employee updates into appropriate third-party systems, such as AWC benefits, Department of Retirement Systems, Mission Square, Department of Social and Health Services, and NeoGov/GovernmentJobs.com. Wellness Program Coordination Serve as the City’s Wellness Coordinator. Administer program by coordinating monthly committee meetings and events including campaigns and other activities, track participation and budget, and prepare/submit reports to identify results and status of mandated standards to achieve annual AWC WellCity Award.
Any equivalent combination of education and experience that would likely provide the candidate with the knowledge and abilities to successfully perform the job will be considered. A typical combination is graduation from high school and four (4) years of progressively responsible human resources or administrative support experience involving public contact.
Previous human resources, public sector, or labor relations experience is desirable. Previous experience entering data in an HRIS system or processing changes in benefits is desirable.
KNOWLEDGE OF: Federal, state, and local laws, rules, and regulations related to assigned duties.
Correct English usage, grammar, spelling, punctuation, and vocabulary.
Technical functions and operations of a human resources office.
Basic research methods and report writing techniques.
Effective and professional verbal and written communication skills.
Effective customer service standards and protocols.
ABILITY TO Read, interpret, apply, and explain rules, regulations, policies, and procedures related to assigned duties.
Implement and maintain effective and compliant record keeping, including document destruction per Washington State archive requirements.
Research, compile, and analyze data, as well as generate effective and accurate reports.
Establish and maintain trust, confidence, cooperative, and effective working relationships.
Effectively prioritize, plan, and complete multiple and competing work tasks and projects.
Communicate effectively, both verbally and in writing, to audiences of various social, cultural, ethnic, educational, and economic backgrounds.
Use sound judgment and work independently with minimal direction within a collaborate team environment.
Maintain confidentiality of records and information as appropriate.
Operate standard office equipment and personal computer software to include Word, Excel, and Outlook Calendar.
WORK ENVIRONMENT/PHYSICAL ABILITY Work is primarily performed in an office environment.
PHYSICAL ABILITIES: Constant use of sight, hearing, and speech abilities necessary to perform essential functions and communicate with others. Frequent fine finger manipulation and use of hands and arms in reaching/handling/fingering/grasping while operating office equipment and computers, preparing written documentation, handling paperwork, etc.
Frequent sitting, may be extended at times, while doing desk activities. Frequent bending/twisting at waist/knees/neck while working at desk, worktable, or moving from sitting to standing position. Frequent standing in combination with walking (short distances) throughout work shift in office areas. Occasional pushing/pulling force up to 10 pounds opening doors, drawers, and moving materials. Requires mental acuity to ensure thorough mental analysis of situations in a fast-paced environment.
EQUAL OPPORTUNITY The City of Lakewood is proud to be an Equal Opportunity Employer that encourages, supports, and celebrates respect, empowerment, diversity, and inclusion for all. We welcome your contributions!
#J-18808-Ljbffr
Human Resources Technician As a Human Resources Technician, you will provide support for all human resources functions, as well as be the subject matter expert for accurate input and maintenance of the HRIS system.
Ideal Candidate
Self - motivated
Organized
Accurate and efficient
Able to meet deadlines
Excellent communicator
Appreciates variety and change
Basic Function Under the direction of the Human Resources Manager, provide responsible administrative, professional and technical work of a confidential nature involving a broad range of human resources functions and employee labor relations activities.
Essential duties may include but are not limited to the following:
Administrative Support Budget : Assist with division budget process, including processing invoices, monitoring expenditures to budget, maintaining records, and producing reports as requested. Employee Programs : Provide administrative support for a variety of employee programs, including collecting data; conducting research; and preparing reports, files, correspondence, meeting agenda packets, forms, and other documents as required. Employment Posters : Ensure mandatory employment posters and information located on the Human Resources bulletin board(s) are current and compliant. Events : Assist with planning and implementing City-wide events such as quarterly employee recognition, and annual volunteer recognition, United Way Campaign, and WellCity Award events. Mail and Office Supplies : Process and distribute division mail daily; monitor supplies status and order replacement supplies as needed. Position Control : Assist with maintaining accurate and on-going position control tracking; ensure new positions are accounted for accurately and discontinued positions are retired. Update tracking systems and records as appropriate. Public Records Requests : Coordinate and track division responses to public records requests; ensure timely response is adhered; request response extensions, as needed; and provide regular status updates to HR team. Records Management : Establish and maintain human resources filing systems, including multiple employee personnel files; archive, retain, and destroy documents in accordance with laws, regulations, and City policies and procedures. Maintain databases, spreadsheets, and logs for personnel records and management reports. Verification of Employment : Review various communication avenues for verification of employment requests; coordinate response with Payroll, and ensure requests are processed in a timely and accurate manner. Attendance Maintain regular, reliable, and punctual attendance.
Benefits Customer Service : Respond to employee inquiries regarding City benefits; provide thorough and accurate information. Provide appropriate documents and/or self-service information to facilitate changes in benefits. Open Enrollment : Assist with annual open enrollment, review enrollment forms to ensure accurate and complete information is provided; enter updates into HRIS. Forms : Ensure current forms and information are readily accessible to employees in hard and electronic copies; update HRIS and third-party systems as appropriate. Customer Service Serve as a primary point of contact for internal and external customer service requests for information, data, guidance, and documents. Communicate with a variety of supervisors, directors, and employees regarding human resources activities, policies, issues, and programs; communicate with outside organizations regarding a wide variety of general practices, training, and
Reporting Generate regularly occurring and ad hoc reports, such as monthly organization chart updates, staffing reports, employee leave reports, and position control reporting. Conduct analysis to ensure reports are accurate and address the specific needs and request.
Safety Actively champion a culture of and commitment to workplace safety through everyday actions and leadership.
Salary and Benefit Surveys Complete annual salary and benefit salary surveys in a timely and accurate manner. Respond to requests for information from other cities.
Staffing Interviews : Participate on interview panels, upon request. As a Human Resources representative, ensure all interview interactions are professional, compliant, and job-related. New Employee Orientation : Coordinate and conduct onboarding orientations to enroll new employees into benefits, as appropriate; confirm eligibility to work in United States; issue building access/ID cards; review policies, safety, and wellness requirements; conduct initial compliance training; and complete/sign mandatory personnel documents. Track orientation checklist to ensure completion by established deadline. Exit Orientation : Coordinate and conduct exit orientation with terminating employees to provide final pay and benefits information; complete/sign personnel documents, including voluntary exit feedback form; and notify workers compensation coordinator of any unreported injuries. Ensure termination documents are processed timely and accurately. Systems Administration Building Access : Serve as primary point of contact for administering building access/employee ID cards. Ensure site access is appropriate per each individual’s position, monitor expiration access card expiration dates to ensure timely updates, terminate access for lost cards, and provide replacement cards as appropriate. Maintain related equipment, supplies, and operating procedures manual. HRIS : Ensure all personnel actions are entered into HRIS in a timely and accurate manner, audit entries, and update Payroll and/or third-party vendors as appropriate. Provide reports upon request. HR Webpage Administration : Serve as the primary point of contact for maintaining and updating the Human Resources page on the City website. Third-Party Systems : Enter employee updates into appropriate third-party systems, such as AWC benefits, Department of Retirement Systems, Mission Square, Department of Social and Health Services, and NeoGov/GovernmentJobs.com. Wellness Program Coordination Serve as the City’s Wellness Coordinator. Administer program by coordinating monthly committee meetings and events including campaigns and other activities, track participation and budget, and prepare/submit reports to identify results and status of mandated standards to achieve annual AWC WellCity Award.
Any equivalent combination of education and experience that would likely provide the candidate with the knowledge and abilities to successfully perform the job will be considered. A typical combination is graduation from high school and four (4) years of progressively responsible human resources or administrative support experience involving public contact.
Previous human resources, public sector, or labor relations experience is desirable. Previous experience entering data in an HRIS system or processing changes in benefits is desirable.
KNOWLEDGE OF: Federal, state, and local laws, rules, and regulations related to assigned duties.
Correct English usage, grammar, spelling, punctuation, and vocabulary.
Technical functions and operations of a human resources office.
Basic research methods and report writing techniques.
Effective and professional verbal and written communication skills.
Effective customer service standards and protocols.
ABILITY TO Read, interpret, apply, and explain rules, regulations, policies, and procedures related to assigned duties.
Implement and maintain effective and compliant record keeping, including document destruction per Washington State archive requirements.
Research, compile, and analyze data, as well as generate effective and accurate reports.
Establish and maintain trust, confidence, cooperative, and effective working relationships.
Effectively prioritize, plan, and complete multiple and competing work tasks and projects.
Communicate effectively, both verbally and in writing, to audiences of various social, cultural, ethnic, educational, and economic backgrounds.
Use sound judgment and work independently with minimal direction within a collaborate team environment.
Maintain confidentiality of records and information as appropriate.
Operate standard office equipment and personal computer software to include Word, Excel, and Outlook Calendar.
WORK ENVIRONMENT/PHYSICAL ABILITY Work is primarily performed in an office environment.
PHYSICAL ABILITIES: Constant use of sight, hearing, and speech abilities necessary to perform essential functions and communicate with others. Frequent fine finger manipulation and use of hands and arms in reaching/handling/fingering/grasping while operating office equipment and computers, preparing written documentation, handling paperwork, etc.
Frequent sitting, may be extended at times, while doing desk activities. Frequent bending/twisting at waist/knees/neck while working at desk, worktable, or moving from sitting to standing position. Frequent standing in combination with walking (short distances) throughout work shift in office areas. Occasional pushing/pulling force up to 10 pounds opening doors, drawers, and moving materials. Requires mental acuity to ensure thorough mental analysis of situations in a fast-paced environment.
EQUAL OPPORTUNITY The City of Lakewood is proud to be an Equal Opportunity Employer that encourages, supports, and celebrates respect, empowerment, diversity, and inclusion for all. We welcome your contributions!
#J-18808-Ljbffr